Track Manager - ServiceNow,JavaScript

Technology, Data & Digital · Software & Web Development · Backend · Full Stack

Smart Summary

AI-generated overview of this position

HCLTech is seeking a Track Manager with strong ServiceNow, JavaScript, ITOM, Discovery, and Service Mapping skills for their Noida, India location. This role involves executing technical build and integration activities to deliver Event Management, Discovery, and Service Mapping capabilities. Responsibilities include configuring MID Servers, deploying monitoring integrations, and supporting CMDB population.

Job Summary

ServiceNow Technical Consultant , Executes the technical build and integration activities required to deliver Event Management, Discovery, and Service Mapping capabilities as defined in the SOW

Key Responsibilities

Configure and deploy MID Servers for monitoring and discovery integrations• Implement and uplift monitoring tool integrations using OOB and custom adapters• Configure event ingestion, transformation maps, alert rules, and correlation logic• Implement Service Mapping and application mapping for defined business services• Support CMDB population through Discovery and mapping activities• Execute technical validation, UAT fixes, and production migration

Skill Requirements

Strong hands‑on technical expertise in ServiceNow ITOM, Discovery, and Service Mapping• Experience with integrations, MID Servers, and data transformation• Ability to troubleshoot and resolve technical implementation issues

Other Requirements

Executes the technical build and integration activities required to deliver Event Management, Discovery, and Service Mapping capabilities as defined in the SOW

#ServiceNow#JavaScript#ITOM#Discovery#Service Mapping#Noida#India#Technical Consultant