Track Lead - Microsoft Forefront Identity Manager, Azure Active Directory
Technology, Data & Digital · IT Infrastructure & Security · Systems Engineering · Software Engineering
In short
The Track Lead for Microsoft Identity Manager and Azure Active Directory in Support & Operations will focus on operational excellence, continuous improvement, and meeting client SLAs. This role involves leading and mentoring teams, ensuring support services meet client expectations, and driving innovation in processes using Microsoft and Oracle Identity Manager solutions.
Responsibilities
- Enhance operational systems using Microsoft Identity Manager and Active Directory to improve management reporting, streamline information flow, and optimize business processes.
- Analyze client requirements and ensure the support team utilizes Oracle Identity Manager and Active Directory to meet and exceed client expectations.
- Lead and mentor the project team, fostering transparent communication of project goals and utilizing Microsoft Identity Manager to facilitate effective teamwork and collaboration.
- Introduce innovative ideas for process development leveraging Microsoft Identity Manager and Active Directory, driving overall organizational progress and efficiency.
- Provide tailored solutions using Microsoft Identity Manager and Oracle Identity Manager that meet customer needs within the operational environment, leading to positive business outcomes.
Requirements
- Strong understanding of Microsoft Identity Manager and Active Directory
- Proficient in Oracle Identity Manager
- Excellent problem-solving and continuous improvement skills
- Ability to lead and mentor teams effectively
- Strong communication skills
Desired Qualifications
- Optional But Valuable: Microsoft Certified: Identity and Access Administrator Associate
- Optional But Valuable: Oracle Identity Management 11G Essentials Certification
Benefits
- Supercharge your potential
- Find your career
- Find your spark
- A place that knows that helping its customers stay on top starts by putting its people first.
- Work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services.
#Microsoft Identity Manager#Azure Active Directory#Identity Management#Access Management#Support Operations#SLA Management#Continuous Improvement#Problem Solving#People Management#Oracle Identity Manager