The Job

Technology Consulting IC4

Technology, Data & Digital · IT Infrastructure & Security · Cloud Engineering · Cybersecurity · Software Engineering

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In short

Join Microsoft as a Technology Consulting IC4, focusing on pre-sales support and technical consulting for Microsoft solutions. You will collaborate with stakeholders, understand business requirements, provide industry and technical input, and assist in drafting proposals. This role emphasizes driving cloud adoption, managing intellectual property, and ensuring operational excellence, with a requirement for a U.S. Top Secret Clearance.

Responsibilities

  • Collaborate with internal stakeholders in the pre-sale process by understanding business requirements and providing industry and technical input and/or solution offerings to help shape the deal.
  • Support drafting proposals and/or statement of work (SOW).
  • Provide input on staffing and skill requirements for delivery to Resource Deployment, Technical Delivery Managers (TDMs), and/or Project Managers.
  • Use business, industry, and technology strategies to map customer/partner requirements to the adoption and optimization of Microsoft technology solutions.
  • Communicate the business value of planned solutions to customers/partners.
  • Identify technical and business risks in programs and propose mitigations.
  • Act as an ambassador in the consumption of intellectual property (IP) by leveraging and/or modifying existing IP or creating repeatable content.
  • Improve Managed Standard Offerings (MSO) quality and collaborate with portfolio and solution teams.
  • Identify opportunities to expand or accelerate the adoption and consumption of the cloud and Microsoft technologies.
  • Facilitate other team members to scale the business with existing customers by articulating value propositions of strategic Microsoft products and services and developing new offerings.
  • Drives innovation and digital transformation.
  • Ensure the use of the existing intellectual property (IP).
  • Provide feedback on Managed IP for continuous improvement, report IP gaps, review IP to be considered for harvesting and curation and ensure it is logged for consumption.
  • Improve Industry Solutions offerings quality and collaborate with portfolio and solution teams.
  • Complete operational tasks and readiness and ensure timeliness and accuracy while maintaining adherence to security standards through Delivery Compliance, Privacy, and Security (DCPS).
  • Follow Microsoft policies, compliance, and procedures.
  • Lead by example and guide team members on operational tasks, readiness, and compliance.
  • Collaborate with Solution Architect, Pursuit Lead, Consulting Account Executive, Industry Solutions Delivery Engineering & Architecture Group in the pre-sale process.
  • Ensure SME involvement to define security capacity for delivery.
  • Learn new technologies or services based on business demands and industry trends and evaluate their impact on security posture.
  • Revisit the Industry Solutions Delivery (ISD) Learning Portfolio for Security to deepen understanding of security considerations.
  • Obtain relevant accreditations and certification(s) as advised by domain leadership team.
  • Identify certifications and readiness plans in partnership with World Wide Learning.
  • Lead or participate in relevant technical communities and conduct training sessions to evangelize technology and/or offerings based on availability.
  • Mentor team members and act as a technical advisor for stakeholders by providing thought leadership, articulation of solutions value, and outcomes of business strategies.
  • Follow the capacity process outlined by Resource, Insights, Capacity, and Capability (RICC) team.
  • Maintain tools with up-to-date skills and availability.
  • Participate in project planning and develop project documents by identifying the risks and dependencies.
  • Assist project managers/architects in preparing for steering committee (e.g., developing artifacts).
  • Manage own schedule and communicate with project leads.
  • Generate and deliver Work Breakdown Structure (WBS).
  • Proactively manage executive-level customer/partner/stakeholder relationships to identify and contribute to the drivers of satisfaction and dissatisfaction, determine the root cause, and establish recovery actions to improve the experience.
  • Work with account team to ensure One Microsoft approach.
  • Share lessons learned with workgroup and consultant community.
  • Implement solutions and provide oversight and leadership on workstreams across domains while adhering to Industry Solutions processes and security initiatives.
  • Align solutions with the intent of the architecture.
  • Lead meetings with customers/partners to understand business needs.
  • Engage others (e.g., EAG Security stakeholders) appropriately to understand and define customer requirements, ensuring security is prioritized.
  • Manage escalations, analyze situations, and coordinate appropriate resources to resolve issues by following delivery practices, considering cost implications, maintaining a security-first mindset and engaging in conversations with internal and external stakeholders (e.g., Customer Service and Support, Project Manager, Solution Architect, Product Group) as needed.

Requirements

  • Bachelor's Degree in Computer Science, Engineering, Finance, Business, or related field AND 3+ years leadership experience in relevant area of business OR equivalent experience.
  • Candidates must be able to meet Microsoft, customer and/or government security screening requirements.
  • The successful candidate must have an active U.S. Government Top Secret Clearance with access to Sensitive Compartmented Information (SCI) based on a Single Scope Background Investigation (SSBI) with Polygraph.
  • Ability to meet Microsoft, customer and/or government security screening requirements are required pre-offer and post-hire for this role.
  • Failure to maintain or obtain the appropriate U.S. Government clearance and/or customer screening requirements may result in employment action up to and including termination.
  • This position requires successful verification of the stated security clearance to meet federal government customer requirements.
  • This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
  • This position requires verification of U.S. citizenship due to citizenship-based legal restrictions.
  • Specifically, this position supports United States federal, state, and/or local United States government agency customer and is subject to certain citizenship-based restrictions where required or permitted by applicable law.
  • To meet this legal requirement, citizenship will be verified via a valid passport, or other approved documents, or verified US government Clearance.

Desired Qualifications

  • Technical certifications based on domain/service line (e.g., Azure, Modern Work).
  • Delivery certification (e.g., Security +).
  • Preferred candidates will possess advanced MECM (formerly SCCM) expertise.
  • Experience with enterprise operating system deployment, software distribution, patch management, compliance reporting, PowerShell automation, and hybrid MECM/Intune environments; and a demonstrated ability to support complex classified federal community networks while maintaining strict security and compliance standards.
  • Advanced expertise with Microsoft Endpoint Configuration Manager (MECM), formerly System Center Configuration Manager (SCCM), including architecture, administration, and optimization.
  • Experience designing and implementing enterprise-scale operating system deployment (OSD) solutions and endpoint lifecycle management processes.
  • Strong knowledge of software packaging, application deployment, patch management, vulnerability remediation, and compliance reporting.
  • Experience integrating MECM with Microsoft Intune and supporting modern endpoint management strategies in hybrid environments.
  • Proven ability to troubleshoot complex endpoint management issues across large, distributed enterprise environments.
  • Experience supporting classified, government, defense, intelligence community, or other highly regulated environments with stringent security and compliance requirements.
  • Familiarity with Windows endpoint security baselines, Zero Trust principles, and federal cybersecurity frameworks.
  • Knowledge of automation and scripting technologies such as PowerShell to improve operational efficiency and endpoint management processes.
  • Experience collaborating with infrastructure, security, and operations teams to deliver secure and reliable endpoint services.
  • Relevant Microsoft certifications related to endpoint management, Windows administration, or Microsoft cloud technologies are preferred.

Benefits

  • Certain roles may be eligible for benefits and other compensation.
#Technology Consulting#Pre-Sales Support#Cloud Adoption#Microsoft Technologies#Security#Intellectual Property Management#Operational Excellence#Readiness#Technical Delivery#Endpoint Management#MECM#SCCM#Intune#PowerShell
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Company

Microsoft

Job Posted

1 month ago

Employment Type

Full Time

WorkMode

On Site

Experience Level

Mid-Senior

Locations

United States

Qualification

Bachelor

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