The Job

Technical Support Specialist

Technology, Data & Digital · IT Infrastructure & Security · IT Support

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In short

This role is for a Technical Support Specialist in Pune, India, focusing on SAP MM (Functional). Key responsibilities include troubleshooting critical tickets, performing root cause analysis, implementing preventive measures, and providing technical assistance to team members.

Responsibilities

  • Troubleshoot and resolve critical and complex tickets.
  • Perform root cause analysis for critical issues/faults.
  • Implement preventive measures to reduce future defects.
  • Provide technical assistance to team members in resolving customer issues.
  • Execute continuous improvement activities to enhance team performance.
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Company

HCLTech

Job Posted

2 weeks ago

Employment Type

Full Time

WorkMode

On Site

Locations

Pune, India

Applicants

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