The Job

Technical Service Specialist

Technology, Data & Digital · Software & Web Development · Software Engineering · Technical Support

Join for updates

In short

ABB seeks a Technical Service Specialist in Genova, Italy, to provide technical support and solve problems in their area of expertise. This role involves technical consulting, identifying sales opportunities, and ensuring effective delivery of the Service portfolio according to ABB standards and safety guidelines. The position requires at least 5 years of experience in service activities and specific product expertise with ABB automation lines.

Responsibilities

  • Provide technical support and solve problems in own expertise area via remote or on-site service in any Service category.
  • Determine effective Service applications, equipment, and methods to develop, market, or manufacture new Service offerings to respond to customer requirements cost-effectively.
  • Provide technical consulting on Service solutions to management and customers.
  • Identify new sales opportunities, proactively communicating both with the customer and ABB sales teams to ensure customer needs are understood and business opportunities utilized for service growth.

Requirements

  • At least 5 years’ experience in service activities.
  • Experience in coordination engineering teams about design of control logic for energy production systems, DEHC, BMS, boiler, etc.
  • Specific knowledge of software applications in power market like Reactive Power Regulation “Sart“, Primary Frequency Power Regulation.
  • At least 5 years’ experience in the commissioning phase of the above-mentioned applications and control logic.
  • Experience using virtualized systems, covering configuration, operation, and maintenance.
  • Excellent product expertise in INFI90, Harmony and S+ Suite technology for Operation, Engineering and Historian.
  • Expertise in other ABB automation lines, like AC800F / AC800M, S800 and AC500 suite.
  • Excellent knowledge of standard protocols like Profibus Master/Slave, OPC, ModBus, etc.
  • Knowledge of cybersecurity regulations applied to power generation facilities.
  • Willingness to travel for assignments averaging two weeks in duration, focusing on preventive maintenance or commissioning activities, primarily within Italy.
  • Availability for on-call duty (via telephone and remote access or involving on-site intervention).

Desired Qualifications

  • Candidates must be willing to travel for assignments averaging two weeks in duration, focusing on preventive maintenance or commissioning activities—primarily at sites within Italy; some tasks may also involve short-term interventions lasting approximately 2–3 days.

Benefits

  • Minimum annual salary: € 39.000
  • Eligible for Company Productivity Bonus.
  • Flexible working hours.
  • Hybrid work options.
  • Strong focus on work-life integration and Wellbeing support for employees and their families.
  • Welfare plan with a wide range of personalized services.
  • Canteen or meal vouchers provided.
#service#technical support#ABB#energy#automation
ABB Logo

Company

ABB

Job Posted

1 month ago

Employment Type

Full Time

WorkMode

On Site

Experience Level

Mid-Senior

Locations

Genova, Italy

Applicants

Be an early applicant