Technical Program Management IC5
Technology, Data & Digital · Product & Design · Product Management
In short
Microsoft Office Product Group seeks a Technical Program Manager to empower users with Copilot in the Office suite. This role focuses on shaping strategy, driving cross-organization coordination, and engaging key enterprise customers to grow Copilot usage and adoption across Word, Excel, and PowerPoint.
Responsibilities
- Engage directly with customers to understand their needs, workflows, and adoption barriers, and translate their feedback into product improvements and Copilot growth opportunities.
- Coordinate Copilot growth initiatives across Word, Excel, and PowerPoint (WXP), aligning teams around clear problem statements, priorities, success metrics, and timely execution.
- Manage risks, dependencies, and communication plans, and provide regular executive updates on progress, risks, and outcomes to keep stakeholders informed and accountable.
- Collaborate closely with engineering, data science, product management, and business development to deliver product improvements that drive Copilot adoption and sustained usage.
- Feed into Copilot growth strategy by synthesizing insights from cross-app coordination and direct customer engagement, ensuring investment priorities and strategic trade-offs reflect customer needs, shared priorities, and execution dependencies across Word, Excel, and PowerPoint.
- Translate customer adoption barriers, cross-app opportunities, and competitive insights into aligned growth investments that strengthen Copilot’s differentiation and drive adoption and sustained usage across the Office productivity suite.
- Use shared frameworks, dashboards, and review processes to assess performance against Copilot growth targets, connect adoption data with customer feedback and cross-app execution learnings, and refine future strategy and investment priorities.
Requirements
- Bachelor's Degree AND 6+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience.
- 3+ years of experience managing cross-functional and/or cross-team projects.
- Ability to meet Microsoft, customer and/or government security screening requirements.
- Pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Desired Qualifications
- Bachelor's Degree AND 8+ years experience in product/service/program management or software development OR equivalent experience.
- Experience engaging directly with large enterprise customers and building products through a forward deployed engineering model.
- Deep understanding of product-led growth and experience building products that drive growth by earning users’ adoption, engagement, and loyalty.
- Experience with generative AI, AI agents, and AI-powered developer tools.
- Understanding of AI evaluation, agent orchestration, human-in-the-loop systems, or autonomous workflows.
- Experience with experimentation platforms, telemetry systems, and performance measurement frameworks.
- Data fluency, including the ability to analyze telemetry and evaluation data directly, go beyond dashboards, and distinguish meaningful signals from noise.
Benefits
- The typical base pay range for this role across the U.S. is USD $142,800 - $274,800 per year.
- There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $188,000 - $304,200 per year.
- Certain roles may be eligible for benefits and other compensation.
- Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Skills
Product DevelopmentData AnalysisGenerative AIAI AgentsAI-powered developer toolsExperimentation PlatformsTelemetry
#Copilot#Office Suite#Product-Led Growth#Enterprise Customers#Generative AI
About Microsoft
Empowering every person and organization on the planet to achieve more
Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting…
Company
MicrosoftJob Posted
4 days ago
Employment Type
Full Time
Work mode
Hybrid
Salary
US$142,800–274,800 · Negotiable
Experience Level
Senior
Locations
United States
Qualification
Bachelor
Applicants
Be an early applicant
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