The Job

Technical Customer Solution Director

Technology, Data & Digital · Software & Web Development · Software Engineering · Web Development

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In short

Ericsson seeks a Technical Customer Solution Director in Morristown, NJ, focusing on 5G/4G RAN software. This role involves managing customer requirements, aligning them with Ericsson's strategy, and supporting sales with robust solutions.

Responsibilities

  • Be part of a Customer Unit Radio SW program, working closely with customers and Ericsson teams.
  • Position Ericsson as a technology leader, communicating and driving Ericsson’s technology strategy and vision with customers.
  • Manage RAN SW customer requirements, ensuring strategic alignment with Ericsson’s relevant Product Lines.
  • Align customer requirements with Ericsson and ecosystem partners to secure end-to-end solution feasibility.
  • Contribute to knowledge sharing, ensuring the customer vision and strategy is communicated to stakeholders.
  • Secure timely delivery of critical features, following through the FOA process.
  • Provide sales support for specific deals: respond to RFx, propose solutions, and present to stakeholders.

Requirements

  • More than 10 years of experience in Technical Pre-sales, Development, or Service Delivery (Post-sales) in mobile networks.
  • Deep RAN SW product portfolio knowledge including LTE, NR FDD, NR TDD, and mmW.
  • Familiarity with Ericsson’s RAN portfolio, including Radio, Compute HW, Cloud RAN, EIC, and rApps.
  • Strong understanding of RAN/mobile network deployment scenarios, performance, optimization and related KPIs.
  • Deep understanding of software development processes.
  • Deep understanding of new SW introduction processes with major CSPs, including CI/CD practices.
  • Understanding of AI models, training processes, and their applicability to AI in RAN.
  • Familiarity with RAN interoperability projects (e.g., device testing, 5G Core integration).
  • Strong team-player mindset, working closely with Sales, Product Management, PDU, Domain and Program Office.
  • Familiarity with AI productivity tools.
  • Very good collaboration skills and the ability to work across organizational boundaries.
  • Excellent communication skills, able to explain complex technical topics clearly to diverse audiences.

Benefits

  • Competitive salary range: $185,000 - $242,550 in Morristown, NJ.
  • Opportunity for sales incentives as part of Ericsson’s Sales Incentive Plan.
  • Excellent health benefits including choice of three medical plan options and a dental plan option.
  • Company credits toward medical and dental premiums.
  • 401(k) Plan with automatic 3% company contribution and a dollar-for-dollar match on the first 3% of eligible pay, plus a 50% match on the next 2%.
  • Company credits for basic life insurance, basic accidental death and dismemberment coverage, short-term and long-term disability coverage.
  • Option to participate in Ericsson’s Stock Purchase Plan.
  • Minimum of 15 days of accrued vacation.
  • Up to 3 personal days per year.
  • 11 annual holidays.
  • 8 hours of volunteer time.
  • 80 hours of sick time annually.
  • Up to 16 weeks of paid maternity leave.
  • 6 weeks of parental or adoption leave at 100% of pay.
  • Financial wellness programs.
  • Educational assistance.
  • Matching gifts.
  • Recognition programs.
#5G#4G#RAN#Software#Sales
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Company

Ericsson

Job Posted

1 month ago

Employment Type

Full Time

WorkMode

On Site

Experience Level

Executive

Locations

Morristown, United States

Applicants

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