Technical Coordinator (WHE)
Manufacturing & Production · Production & Assembly · Manufacturing Engineering · Quality Assurance · Maintenance & Reliability
In short
Technical Coordinator needed for Alfa Laval's Service Operations team in La Porte, TX. This full-time, on-site role involves providing technical support for repair and service of Plate Heat Exchanger and Separator product lines, troubleshooting customer equipment, and coordinating service jobs.
Responsibilities
- Provide technical support and troubleshooting for customer equipment, repair processes, and multiple product lines.
- Coordinate, prioritize, and track service jobs through the workshop, communicating status updates.
- Research equipment history, interpret drawings and blueprints, and support special parts design.
- Schedule and host customer inspections and equipment testing activities.
- Drive continuous improvement initiatives, including 5S projects and process enhancements.
- Maintain technical databases, repair documentation, inventory records, and spare parts information.
Requirements
- High School Diploma or GED equivalent with relevant experience.
- Minimum 5 years of hands-on experience in repair, reconditioning, manufacturing, job shop, or customer service environments.
- Experience reading and interpreting technical drawings and blueprints.
- Strong understanding of machining and welding techniques.
- Strong customer service, communication, and problem-solving skills.
- Ability to prioritize multiple tasks and meet deadlines.
- Proficiency with standard Microsoft Office applications and business systems.
- Ability to work effectively in a team environment and maintain a customer-focused mindset.
- Willingness to travel occasionally within the U.S. and internationally.
Desired Qualifications
- Customer-focused with a strong service orientation.
- Demonstrates initiative, ownership, and execution excellence.
- Flexible and adaptable in a fast-paced environment.
- Strong teamwork and collaboration skills.
- Effective communicator with sound judgment and integrity.
- Commercially minded with a continuous improvement mindset.
Benefits
- Healthcare, dental and vision plans
- Robust wellness program
- Generous 401(k)
- Paid holidays
- Paid time off benefits
#Technical Support#Repair#Service Operations#Heat Exchangers#Separators#Troubleshooting#Process Improvement#Drawings#Blueprints#Machining#Welding#Customer Service
Company
Alfa Laval
Job Posted
1 day ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Mid-Senior
Locations
La Porte, United States
Qualification
No Formal Education
Applicants
Be an early applicant