The Job

Technical Account Manager

Technology, Data & Digital · IT Infrastructure & Security · Cloud Engineering · DevOps · Software Engineering

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In short

As a Technical Account Manager for Google Cloud Platform in Bengaluru, India, you will guide customers through their digital transformation journey, driving adoption and integration of Google Cloud products. This role involves managing technical implementations, leading engagements, and building strategic relationships with stakeholders to address business needs and technical challenges.

Responsibilities

  • Accelerate customer integration of Google Cloud by leading the implementation journey.
  • Provide technical guidance and manage timelines, milestones, migration goals, and transformation strategies.
  • Advocate for customer needs to overcome blockers and influence new feature development.
  • Lead multiple workstreams to maintain momentum.
  • Develop strategic relationships with stakeholders to understand business objectives, create roadmaps, and lead quarterly business reviews.
  • Plan for customer events and launches by partnering with Support, Engineering, and Site Reliability teams to ensure success.
  • Create best practices and assets based on customer engagements to scale initiatives through partners and accelerate cloud utilization.

Requirements

  • Bachelor’s degree in Computer Science, Engineering, a related technical field, or equivalent practical experience.
  • 5 years of experience in a customer-facing role working with stakeholders, driving customer technical implementations or transformation programs.
  • Experience supporting customers in cloud operations (e.g., launch or capacity planning, product release management), technical support, escalation management, or consulting.

Desired Qualifications

  • Experience translating business requirements into technological solutions.
  • Experience in application or workload migration to public cloud providers.
  • Experience collaborating with teams, groups, business units, channel partners, systems integrators, and third-party developers to deliver high-impact solutions.
  • Understanding of IT operations, database systems, networking, IT security, application development, service architecture, cloud-native application development, hosted services, storage systems, or content delivery networks.

Benefits

  • Equity grants are granted exclusively and discretionarily by Alphabet Inc.
  • See Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
#Cloud#Technical Account Management#Customer Facing#Cloud Operations#Transformation
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Company

Google

Job Posted

1 month ago

Employment Type

Full Time

WorkMode

On Site

Experience Level

Mid-Senior

Locations

Bengaluru, India

Qualification

Bachelor

Applicants

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