Team Lead, Sort Center
Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management · Administrative Support
In short
As a Team Lead in the Sort Center, you will manage a team to facilitate information flow and resolve issues impacting customer experience and business continuity. Responsibilities include managing shifts, improving team performance, identifying business impacts, and communicating with stakeholders. A basic understanding of the logistics space and strong communication skills are essential.
Responsibilities
- Manage a shift, constantly identifying opportunities to improve team performance and owning associated change management.
- Develop and/or refer to performance metrics to drive team performance and business results.
- Identify the business impact of trends and make data-backed decisions.
- Communicate with external customers (Carriers, Vendors/Suppliers) and internal customers (Finance, Ops Excellence, Fulfillment Centers).
- Escalate problems or variances in information and data to the relevant owners and follow through on resolutions.
- Pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and perform ad hoc reporting and analysis.
Requirements
- 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience.
- Bachelor's degree.
- Speak, write, and read fluently in English.
- Experience with Microsoft Office products and applications.
- Experience with Excel.
Desired Qualifications
- Experience in customer-facing environment, warehousing, logistics or manufacturing.
Benefits
- Our inclusive culture empowers Amazonians to deliver the best results for our customers.
#Logistics#Operations#Team Lead#Sort Center#Administrative Support
Company
Amazon
Job Posted
3 weeks ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Associate
Locations
Ahmedabad, India
Qualification
Bachelor
Applicants
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