The Job

Team Lead Last Mile, TL, BLRL(L3)

Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management · Sales Management

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In short

Amazon is looking for a Team Lead for its transportation team in Bangalore, Karnataka. This role involves managing shift operations at delivery stations, supporting the DC manager in performance and operational planning, and improving delivery processes. The ideal candidate will have strong leadership, communication, and analytical skills, with at least one year of customer-facing, warehousing, logistics, or manufacturing experience.

Responsibilities

  • Define, build, and execute the delivery process from delivery station to customer address.
  • Ensure sufficient bandwidth in the territorial delivery team for peak time delivery management.
  • Engage closely with the delivery team, developing and maintaining a highly motivated and performance-driven team.
  • Continuously improve the delivery process and attain sustained delivery performance through process and training improvements.
  • Initiate improvements to enhance quality standards, reduce waste, and eliminate unnecessary work.
  • Analyze data reports to identify performance bottlenecks and improve performance.
  • Implement formal process control and process improvement mechanisms like Kaizen.

Requirements

  • 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience.
  • Bachelor's degree.
  • Speak, write, and read fluently in English.
  • Experience with Microsoft Office products and applications.
  • Experience with Excel.

Desired Qualifications

  • Knowledge of Local Language (Preferred).

Benefits

  • Inclusive culture that empowers Amazonians.
  • Workplace accommodation and adjustment during the application and hiring process for individuals with disabilities.
#transportation#delivery#logistics#operations#customer service#team leadership
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Company

Amazon

Job Posted

2 weeks ago

Employment Type

Full Time

WorkMode

On Site

Experience Level

Associate

Locations

Bangalore, India

Qualification

Bachelor

Applicants

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