Support Engineer
Technology, Data & Digital · IT Infrastructure & Security · IT Support · Technical Support
In short
HCLTech is seeking a Support Engineer in Madurai, Tamil Nadu, to resolve client-raised tickets within defined time, cost, and quality standards, aiming for increased customer satisfaction. Key responsibilities include troubleshooting, documenting processes, and interfacing with customers for clarification and resolution.
Responsibilities
- Troubleshoot and resolve tickets raised by clients.
- Document all defined processes and methods for ticket resolution and troubleshooting.
- Interface with customers for ticket clarification and resolution.
- Update self on latest technologies and related areas.
Benefits
- Supercharge your potential at HCLTech.
- Find your career.
- Find your spark.
- Be part of a global technology company with over 223,000 people across 60 countries.
- Deliver industry-leading capabilities centered around digital, engineering, cloud, and AI.
- Work with clients across all major verticals including Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services.
#Support#Engineer
Company
HCLTech
Job Posted
6 days ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Associate
Locations
Madurai, India
Applicants
Be an early applicant