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Support Engineer, Equipment / Process Engineering

Manufacturing & Production · Production & Assembly · Manufacturing Engineering · Process Improvement · Quality Assurance

In short

Qualcomm is looking for a Support Engineer specializing in Equipment and Process Engineering. This role involves operating and maintaining packaging machines, troubleshooting technical issues, developing and enhancing processes, and ensuring quality assurance. The position requires a relevant degree and experience in support engineering.

Responsibilities

  • Operate and monitor Tape and Reel packaging machines, ensuring efficient and accurate production.
  • Perform setup and adjustments on equipment to meet production specifications.
  • Conduct routine maintenance on Tape and Reel equipment to ensure optimal performance and minimize downtime.
  • Troubleshoot and resolve equipment issues (Tape and Reel, vacuum sealing, strapping machine etc.).
  • Plan and implement machine upgrades and support the buy-off process.
  • Create label program files based on customer requirements.
  • Enhance processes for Tape and Reel packaging, ensuring alignment with product specifications and quality standards.
  • Create and maintain process documentation, including work instructions, process flows, and control plans.
  • Evaluate new materials and technologies that can enhance process capabilities.
  • Perform new product, materials, and machine qualification and buy-off.
  • Conduct and arrange training and certification for operators.
  • Liaise with Quality Assurance on new package requirements.
  • Review and update BOM of customer requirements for new product / specifications requirements.
  • Send FAI report for new package.
  • Support in the investigation of internal/external customer complaints to find the root causes and advise appropriate solutions.
  • Perform product low yield and reject verifications analysis.
  • Responsibilities for specification update for any new process and product qualified.

Requirements

  • Bachelor's degree and 1+ year of Support Engineering or related work experience.
  • Associate's degree and 2+ years of Support Engineering or related work experience.
  • High School Diploma or equivalent and 3+ years of Support Engineering or related work experience.
  • Completed advanced degree in a relevant field may be substituted for up to one year (Master’s = one year) of work experience.

Desired Qualifications

  • Trouble shoot and repair pick and place machine, vacuum machine, strapping machine.
  • Maintain the machine’s recipe.
  • Maintain and backup the machine’s log records and software.
  • Execute periodic preventive maintenance on the machines.
  • Replace the faulty machine parts.
  • Record the log of the preventive maintenance for the machines.
  • Manage the equipment for the preventive maintenance use.
  • Plan and perform predictive maintenance by analyzing the machine performance.
  • Ensure no or minimum breakdown of machine with no disruptions to the operations.
  • Vendor sourcing and RFQ for the spares with proper vetting and analysis.
  • Procurement of the necessary machine spare parts.
  • Setup for the new equipment and tools.
  • Keep record of the machine spare parts.
  • Track consumption of spares and ensure minimum balance of spares are maintained.
  • Source alternate spares to improve the spare parts life.
  • Tracking of life span of the spares and improvement projects to increase the life span of spares.
  • Overview and manage the replacement of the spare parts.
  • Maintain the minimum quantity of the spare parts.
  • Liaise with Quality Assurance on the new package requirements.

Benefits

  • Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process.
  • Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process.
  • Qualcomm is also committed to making our workplace accessible for individuals with disabilities.

Skills

Vacuum sealingLabel programRFQs
#Equipment Operation#Maintenance#Troubleshooting#Process Engineering#Quality Assurance
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About Qualcomm

Enabling a world where everyone and everything can be intelligently connected.

Enabling a world where everyone and everything can be intelligently connected.\n\n

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Company

Qualcomm

Job Posted

4 days ago

Employment Type

Full Time

Work mode

On Site

Experience Level

Associate

Locations

Singapore, Singapore

Qualification

Bachelor, Diploma, No Formal Education

Applicants

Be an early applicant