Supply Chain Coordinator - Equipment
Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management · Sales Operations
In short
Atlas Copco is seeking a Supply Chain Coordinator - Equipment in Rock Hill, SC. This hybrid role involves managing the entire lifecycle of equipment orders, from entry to delivery, including inventory, procurement, vendor communications, and logistics. The position requires 2-5 years of experience, an Associate degree, and proficiency in SAP and Microsoft Office.
Responsibilities
- Coordinate the end-to-end flow of equipment orders, inventory, procurement, vendor communications, logistics, and customer deliveries.
- Manage the complete customer equipment order lifecycle, including order entry, validation, procurement coordination, supplier follow-up, shipment scheduling, delivery tracking, SAP order maintenance, goods receipt processing, invoice validation, and final customer invoicing.
- Enter, maintain, and update customer order information in SAP and CRM systems.
- Review customer purchase orders for accuracy, completeness, and compliance.
- Coordinate order releases, scheduling, and shipment activities to meet customer expectations.
- Manage vendor communications regarding lead times, product availability, production schedules, and shipment status.
- Monitor inventory levels and collaborate with purchasing and operations teams.
- Validate and approve vendor invoices.
- Perform SAP goods receipts to accurately record equipment and material receipts.
- Identify, communicate, and escalate supply chain risks.
- Coordinate inbound and outbound equipment shipments.
- Work closely with transportation providers, warehouses, and freight partners.
- Coordinate delivery schedules with customers, carriers, and internal departments.
- Partner with Sales, Production, Warehouse and Finance teams for seamless order execution.
- Serve as a primary point of contact for customers regarding order status, equipment availability, and delivery schedules.
- Resolve customer inquiries related to shipment tracking, order fulfillment, and equipment deliveries.
- Process returns, credits, equipment exchanges, and warranty-related transactions.
- Submit and manage freight damage claims.
- Maintain accurate records within SAP, CRM, and inventory management systems.
- Generate and analyze reports related to inventory, order status, and purchase order status.
Requirements
- 2–5 years of experience in supply chain, logistics, order management, procurement, customer service, or equipment coordination.
- Associate degree in Supply Chain Management, Business Administration, Operations Management, Logistics, or related field; equivalent experience may be considered.
- Required experience utilizing SAP for order management, customer order processing, inventory inquiries, shipment tracking, supply chain coordination, goods receipts, invoice verification, and customer invoicing.
- Proficiency in Microsoft Office Suite, including Excel.
- Strong organizational, analytical, and time-management skills.
- Ability to manage multiple priorities in a fast-paced environment while maintaining a high degree of accuracy and attention to detail.
- Strong verbal and written communication skills.
- Demonstrated ability to build effective working relationships with customers, vendors, and internal stakeholders.
Benefits
- Attractive benefits Include:
- Excellent compensation package, including a flexible benefits plan, and generous 401 (k) retirement plan
- Salary is geographically adjusted and salary based on knowledge, skills and experience
- Health insurance/ Dental insurance/ Vision insurance
- Competitive Paid time off
- Life & Disability insurance
- Annual Bonus
#Supply Chain#Logistics#Order Management#Procurement#Customer Service#Equipment Coordination#SAP#Microsoft Office#Excel