Strategic Account Manager, CEPC, IN 3P Support

Logistics, Sales & Operations · Sales & Business Development · Account Management · Sales

Smart Summary

AI-generated overview of this position

Amazon is seeking a Strategic Account Manager to manage critical seller accounts contributing to over 20% of the category's business. This role involves building strong relationships with top sellers, driving improvements in customer-facing inputs, and achieving category objectives. Responsibilities include managing seller relationships, driving business growth through strategic account plans, leading improvement initiatives, and analyzing business performance with executive-level reporting.

Description

DESCRIPTION
In this role the Strategic Account Manager will manage a set of critical seller accounts which contribute to 20%+ business of the category. He/She will be responsible to develop strong relationships with top sellers in the category and drive improvements in customer facing inputs and achieve category objectives.

Role and Responsibilities:

· Managing the seller relationship by championing the seller’s needs at Amazon. Build strong communication channels at all levels of the seller’s organization, set proper expectations, provide clear status communications, and manage towards a growth plan.
· Managing and driving the growth of the seller’s business: Build and execute on a strategic account plan that delivers on key business opportunities for the seller and Amazon.
· Managing key improvement initiatives and projects: Drive new product launches and relationship extensions by partnering with the business development and onboarding teams.
· Work with sellers to improve operational aspects of their business in providing a great consumer experience.
· Analyzing the business: Conduct deep dive analysis and provide routine executive-level reporting on the seller’s current business and future opportunities. Publish recommendations and action plans based on data.

A day in the life

About the hiring group

Job responsibilities

Basic Qualifications

- Bachelor's degree

Preferred Qualifications

- Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

#account-management#sales#strategic-accounts#e-commerce#india#bengaluru