Strategic Account Director
Logistics, Sales & Operations · Sales & Business Development · Enterprise Sales · Sales Management
In short
As a Strategic Account Director at Microsoft, you will be the senior executive responsible for managing relationships with key enterprise customers, driving their digital transformation using AI, Copilot, Security, and Cloud solutions. This remote role requires building executive trust, leading complex sales motions, and achieving significant business outcomes for both the customer and Microsoft.
Responsibilities
- Own and execute the strategic account plan for assigned enterprise customers.
- Build executive relationships with senior business and technology decision makers.
- Lead large, complex sales motions across Microsoft solution areas.
- Drive AI, Security, and Cloud transformation conversations.
- Coordinate virtual teams across STU, CSU, engineering, partners, and specialists.
- Deliver revenue growth, market share expansion, and customer business outcomes.
- Influence long-term customer strategy and digital transformation initiatives.
- Maintain forecasting and pipeline discipline while achieving quota targets.
- Build and maintain trusted advisor relationships with C-suite executives, board-level stakeholders, and senior business decision makers.
- Develop deep understanding of customer business priorities, industry trends, competitive pressures, and transformation objectives.
- Influence strategic technology investments and enterprise-wide digital transformation initiatives.
- Represent Microsoft as a senior executive sponsor and advocate for customer success.
- Create and execute comprehensive multi-year account strategies aligned to customer business objectives and Microsoft's growth priorities.
- Identify and drive opportunities across Azure, Security, Modern Work, Data & AI, Business Applications, and Copilot.
- Develop actionable account plans that drive customer value, cloud consumption, and long-term revenue growth.
- Anticipate emerging customer needs and position Microsoft as a strategic transformation partner.
- Achieve or exceed assigned revenue, consumption, and market-share objectives.
- Lead complex sales cycles involving multiple business units, geographies, decision makers, and stakeholders.
- Accelerate strategic opportunities from qualification through close while ensuring alignment with customer outcomes.
- Drive expansion opportunities through workload growth, solution adoption, and executive sponsorship.
- Negotiate large, complex commercial agreements that create mutual value for Microsoft and the customer.
- Lead customer conversations around AI transformation, responsible AI adoption, generative AI innovation, and Copilot business value.
- Connect Microsoft technologies to measurable business outcomes, productivity improvements, and operational efficiencies.
- Guide customers through organizational and technical change management associated with transformative technology adoption.
- Serve as a thought leader on emerging technologies, industry disruption, and future-state business innovation.
- Lead large virtual account teams across sales, technical, consulting, customer success, support, engineering, and partner organizations.
- Align internal and external stakeholders around shared objectives and execution strategies.
- Remove organizational barriers and drive accountability across complex stakeholder environments.
- Foster collaboration, inclusion, and high-performance team culture.
- Drive measurable business results through successful deployment and adoption of Microsoft solutions.
- Improve customer satisfaction, executive engagement, and long-term account health.
- Champion customer needs internally while ensuring alignment with Microsoft priorities.
- Create customer advocates through consistent delivery of value and business impact.
Requirements
- Bachelor's Degree AND 10+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education, technology) and/or driving digital transformation OR Master's Degree AND 9+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education, technology) and/or driving digital transformation OR 13+ years experience in working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education, technology) and/or driving digital transformation OR equivalent experience.
- 6+ years experience making recommendations to and/or collaborating with mid-to-senior level executives.
- 8+ years experience closing large, complex agreements/deals.
- Candidates must have authorization to work in the United States that does not now or in the future require employer sponsorship.
Desired Qualifications
- Bachelor's Degree AND 13+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education, technology) and/or driving digital transformation OR Master's Degree AND 11+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education, technology) and/or driving digital transformation OR equivalent experience.
Benefits
- Certain roles may be eligible for benefits and other compensation.
- https://careers.microsoft.com/us/en/us-corporate-pay
Skills
AICopilotSecurityCloudAzureData & AIDigital TransformationSales
#Sales#Strategic Account Management#Enterprise#Customer Relationship Management#AI#Copilot#Cloud Computing#Digital Transformation#Executive Engagement#Account Planning#Business Development#Technology Sales#Enterprise Software#Microsoft#Remote
About Microsoft
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Company
MicrosoftJob Posted
4 days ago
Employment Type
Full Time
Work mode
Remote
Salary
US$133,000–222,700 · Negotiable
Experience Level
Senior
Locations
United States
Qualification
Bachelor, Master
Applicants
Be an early applicant