The Job

Sr. Program Manager, Fraud Prevention, WW Gift Cards

Logistics, Sales & Operations · Program Management

Join for updates

In short

We are seeking a Sr. Program Manager to lead fraud and abuse prevention for Worldwide Gift Cards in Bangalore. You will drive cross-functional programs, influence roadmaps for risk and analytics teams, and own brand-level risk frameworks. This high-visibility role requires shaping investment responses to growing exposure and owning program performance narratives for senior leadership.

Responsibilities

  • Own the worldwide fraud and abuse prevention program for gift cards, accountable for bad debt and customer experience outcomes across 17 marketplaces.
  • Influence the roadmap and prioritization for risk and analytics teams, identifying growing exposure and shaping investment to stay ahead.
  • Set the risk framework governing brand-level interventions, managing trade-offs between loss prevention, customer friction, and business growth.
  • Own the narrative on program performance and risk posture in monthly and quarterly business reviews, driving decisions with science, engineering, and business partners.

Requirements

  • 7+ years of program or project management experience.
  • 7+ years of delivering cross-functional projects experience.
  • Experience using data and metrics to determine and drive improvements.
  • Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership.
  • Bachelor's degree.

Desired Qualifications

  • 2+ years of driving process improvements experience.
  • Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field.
  • Knowledge of general AI tools.

Benefits

  • Our inclusive culture empowers Amazonians to deliver the best results for our customers.
  • If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
#fraud prevention#gift cards#program management#risk management#data analysis#machine learning
Amazon Logo

Company

Amazon

Job Posted

1 month ago

Employment Type

Full Time

WorkMode

On Site

Experience Level

Senior

Locations

Bengaluru, India

Qualification

Bachelor, Master, Diploma

Applicants

Be an early applicant