Sr. Product Manager, Progression Intelligence

Technology, Data & Digital · Data, AI & Analytics · Machine Learning · Product Management

In short

As a Senior Product Manager for Progression Intelligence, you will define the product vision and roadmap, focusing on machine learning, real-time decisioning, and customer lifecycle strategy. This technical role requires collaboration with scientists and engineers to enhance customer engagement across various marketplaces, optimizing rewards, personalization, and decisioning systems.

Responsibilities

Own the multi-year product roadmap for Progression Intelligence, including the phased migration of core ML models and decisioning systems onto a unified orchestration platform
Define technical requirements and integration specifications for connecting rewards optimization, propensity modeling, causal incrementality measurement, and promotion configuration systems into a cohesive, real-time decisioning layer
Partner with applied scientists to translate model outputs into actionable product features - including reward denomination optimization, next-best-action recommendations, and personalized campaign triggers
Drive quarterly planning and prioritization across a portfolio of integrations, balancing technical debt, engineering capacity, and business impact
Define and own success metrics for the Progression Intelligence platform - including model coverage, decisioning latency, incremental lift, and customer settlement outcomes
Write product requirement documents and participate in technical design reviews, and lead alignment across engineering, science, and business stakeholders
Represent the Progression Intelligence charter in senior leadership reviews, including weekly business reviews and annual planning cycles
Identify and resolve technical dependencies and cross-team blockers to keep the integration roadmap on track

Requirements

Bachelor's degree
Experience owning/driving roadmap strategy and definition
Experience with feature delivery and tradeoffs of a product
Experience contributing to engineering discussions around technology decisions and strategy related to a product
Experience managing technical products or online services
Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning

Desired Qualifications

Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
Experience in building and driving adoption of new tools

Benefits

Inclusive culture empowers Amazonians to deliver the best results for our customers.
Workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process.

Skills

TableauQlikviewQuickSight

#Progression Intelligence#machine learning#real-time decisioning#customer lifecycle strategy#rewards optimization#causal measurement#action intelligence#orchestration platform#product strategy#applied scientists#software engineers#marketing stakeholders#India#Mexico#Brazil#Turkey#Saudi Arabia#UAE#Australia#Singapore#South Africa#Gamified Experiences#Promotions Orchestration#Personalization

About Amazon

Earth's most customer-centric company

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.\n\nTogether, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers:…

See all open jobs at Amazon Read more about Amazon Website