Sr Manager, Annotation Ops Integration, GO-AI
Technology, Data & Digital · Data, AI & Analytics · Data Science · Data Engineering · Product Management
In short
GO-AI is seeking a Senior Manager to lead central operations for AI-based robotic and automation solutions. This role involves defining strategy for quality assurance, labor planning, capacity management, and people development. The ideal candidate will drive operational efficiency and ensure the operational foundation adapts to a tech-enabled transformation.
Responsibilities
- Define and execute the strategy for GO-AI's central operations capabilities, ensuring quality, capacity, and people development functions operate as a unified, scalable system.
- Deliver annual operational efficiency targets through kaizen, process automation, and workforce utilization improvements.
- Translate variable customer demand into reliable capacity plans that balance cost, quality, and delivery speed.
- Convert program-specific operational patterns into standardized service offerings that scale across the portfolio.
- Own the associate lifecycle from onboarding through upskilling, ensuring workforce readiness keeps pace with new program launches and evolving AI model requirements.
- Lead tool strategy for workforce planning and capacity management, driving adoption of platforms that replace manual processes.
- Represent operations in cross-functional forums with engineering, science, and product leadership.
- Lead and develop a geographically distributed team across the United States, India, and Costa Rica, ensuring alignment and operational consistency across time zones.
Requirements
- 10+ years of technical product or program management experience
- 6+ years of team management experience
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
- Bachelor's degree
- Experience in capacity planning, operations planning, business analysis or equivalent
- Experience working cross-functionally across several teams both technical and non-technical
Desired Qualifications
- Experience delivering consumer software products and services in a high growth environment
- Experience in a fast-paced, automated, industrial, logistics, production or manufacturing environment
- Experience in operations planning for AI/ML data production, annotation, or expert workforce operations
- Track record converting bespoke operational solutions into standardized, repeatable service offerings
- Experience driving AI adoption or process automation within an operations organization
- Familiarity with make/buy decisions for operational software tools (WFM, scheduling, planning platforms)
#AI#Robotics#Operations#Data Annotation#Machine Learning#Technical Product Management