Specialist, People Direct & Data

Logistics, Sales & Operations · HR & Admin · HR Operations · Talent Acquisition

In short

Electrolux Group is seeking an exceptional People Services and Solutions (PS&S) Specialist to support HR operational activities for APAC & MEA countries. This role focuses on People data, Employee life cycle, C&B administration, continuous improvement, Workday, and ServiceNow, requiring strong collaborative and problem-solving skills in a fast-paced environment.

Responsibilities

Manage employee life cycle tasks (onboarding, confirmation, promotion, transfer, off-boarding, compensation & benefit administration, personal file management, letters & documentations, payroll data preparation) for assigned countries.
Serve as the first point of contact for People operational issues and enquiries, resolving them in collaboration with relevant counterparts.
Ensure non-integrated People data is maintained on all required systems.
Collaborate with Payroll vendors for accurate and timely payroll processing.
Deliver digital and physical record and document management services.
Communicate professionally with employees, vendors, local service providers, and government agencies.
Support the PS&S Manager in centralizing HR core activities and stabilizing the new PS&S organization, Workday, and ServiceNow usage.
Ensure excellent customer-oriented services by adhering to SLAs and KPIs.
Partner with People Partners, Centers of Excellence, and other HR teams to deliver integrated and sustainable solutions.
Collaborate with project teams on PS&S functional scopes, including workbooks, error logs, UAT, data migration, process transition, and change management.
Contribute positively to Customer Satisfaction and Employee Voice surveys.
Assist in coordinating HR project activities, timelines, and deliverables.
Promote the PS&S continuous improvement program and data quality.
Support audit activities and ensure employee and organization data integrity and compliance.
Participate in HR digitalization, process automation, integration, and change requests initiatives.
Support the preparation of knowledge base documents (DTP, SOPs, global forms, articles).
Ensure consistent documentation, storage, and updating of processes and technical documentation.
Engage in continuous learning and knowledge sharing, coaching and training junior team members.
Integrate a knowledge management mentality/culture into PS&S.
Perform other ad-hoc duties assigned by the line manager.

Requirements

Minimum 3 years of experience in a HR Shared Services environment.
Good exposure in employee life cycle, payroll, compensation & benefit administrations, HR policies, processes, and HR Systems.
Bachelor’s degree in human resource management/business administration or related field.
Good interpersonal skills and ability to communicate well both orally and in writing (Mandarin & English).
IT savvy and resourceful in leveraging tools like Microsoft Office, Workday, and ServiceNow.
Demonstrable problem-solving ability and capacity to handle challenging issues in a dynamic environment.
Ability to multitask, set priorities, and manage time effectively.
Attention to detail and ability to produce accurate work.
Knowledge of local laws and regulations for best PS&S practices.
Flexibility to support any other assigned countries in the APAC and MEA region.

Desired Qualifications

Additional Asian languages are an added advantage.
Specializing knowledge in China & HK HR Operations is an added advantage.

Benefits

Hybrid working arrangement.
Discounts on Electrolux products and services.
Medical & Hospitalization coverage for employees and dependents.
Dental & Optical coverage.

Skills

WorkdayServiceNowMicrosoft Office

#HR#Data#Payroll#Compensation & Benefits#Employee Lifecycle#Shared Services#Workday#ServiceNow

About Electrolux Group

Electrolux Group is a leading global appliance company that has shaped living for the better for more than 100 years. We reinvent taste, care and wellbeing experiences for millions of people, always striving to be at the forefront of sustainability in society through our solutions and operations. Under our group of leading appliance brands, including Electrolux, AEG and Frigidaire, we sell household products in around 120 markets every year. In 2025 Electrolux Group had sales of SEK 131 billion and employed approximately 39,000 people around the world. For more information go to…

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