Software Dev Engineer II, Planning Intelligence

Technology, Data & Digital · Software & Web Development · Software Engineering · Data Science · Artificial Intelligence

In short

Amazon is seeking a Software Development Engineer II for their Planning Intelligence team in Hyderabad. This role focuses on designing and implementing AI-native systems to optimize Amazon's global customer service network, including demand forecasting, autonomous planning, and resource allocation. The engineer will contribute to the full software development lifecycle and directly impact customer experience.

Responsibilities

Deliver software features and improvements to major portions of the team's software, spanning new development, refactoring, and deprecation.
Design solutions that enable new capabilities or improve existing systems, aligned with the team's long-term architectural strategy.
Work with customers and stakeholders to understand business value and ensure the delivery of right solutions.
Document how the team's software is constructed, tested, and operated.
Actively train new teammates.
Contribute to the full software development lifecycle: scoping, design, code, testing, deployment, and maintenance.
Routinely identify opportunities to improve team operations.
Actively participate in code reviews, providing meaningful feedback and seeking early feedback.
Ensure root causes of operational issues are identified and resolved with permanent fixes.
Work on difficult problems with visible risks or roadblocks, bringing clarity and identifying simple designs for solutions.
Make effective priority tradeoffs between feature development and operational work.
Mentor other engineers and resolve disagreements through constructive dialog.
Design and deliver software features that power planning and optimization for Amazon's global customer service network.
Write and review code daily, contribute to design discussions, and make tradeoffs between speed and quality.
Collaborate with Scientists, Product Managers, and business teams to turn requirements into well-designed, maintainable software.
Own services end-to-end -- from design through operations.
Dig deep to find root causes and drive permanent resolution when things break.
Improve team processes and keep skills current.

Requirements

3+ years of non-internship professional software development experience
2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
Experience programming with at least one software programming language

Desired Qualifications

3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
Bachelor's degree in computer science or equivalent

Benefits

Inclusive culture that empowers Amazonians to deliver the best results for our customers.
Opportunity to work on AI-native systems that directly impact millions of customers' experience with Amazon's support.

#Software Development#AI#Planning#Optimization#Customer Experience

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