Software Dev Engineer

Technology, Data & Digital · Software & Web Development · Software Engineering

In short

Amazon CS is seeking a Software Development Engineer II for the Associate Experience team to design, develop, and own customer engagement services. This role involves partnering with cross-functional teams, mentoring junior engineers, and building scalable, reliable software with a customer-centric mindset using agile methodologies.

Responsibilities

Design, develop, and own software services and tools that solve difficult business and operational problems, delivering with a focus on simplicity and scalability
Optimize and enhance existing systems for performance, reliability, and maintainability at Amazon scale
Make informed technical decisions on system design, technology selection, and problem-solving approaches with limited guidance
Identify and mitigate technical risks early in the development lifecycle, escalating when appropriate
Partner with engineers and cross-functional teams to contribute to design reviews, align on technical direction, and drive improvements across team boundaries
Make effective trade-offs between time, quality, and resources to deliver high-quality results within project timelines
Track, analyze, and act on key metrics to optimize system performance and drive continuous improvement
Identify and implement engineering process improvements, contributing to operational excellence and best practices across the team
Mentor junior engineers by providing technical guidance, conducting code reviews, and fostering a culture of learning and high standards
Write clear technical documentation, including design documents and operational runbooks, to support system ownership and team knowledge sharing

Requirements

3+ years of non-internship professional software development experience
2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
Experience programming with at least one software programming language
Experience with the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations

Desired Qualifications

Bachelor's degree in computer science or equivalent

Benefits

Inclusive culture that empowers Amazonians
Opportunity to work alongside talented engineers
Opportunity to work with cutting-edge technology
Opportunity to make a meaningful impact
Support for workplace accommodation and adjustment during application and hiring process

#Software Development

About Amazon

Earth's most customer-centric company

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.\n\nTogether, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers:…

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