Shift Lead (Support & Operations)

Technology, Data & Digital · IT Infrastructure & Security · IT Support · Systems Engineering · Cloud Engineering

In short

HCLTech is seeking a Shift Lead for Support & Operations in Delhi, India. This role involves managing enterprise chat platform operations, Linux administration, Entra ID administration, and troubleshooting for SSO, SSL, and DNS. The position also includes monitoring & alert management and adherence to ITIL Service Operations.

Responsibilities

Manage Enterprise Chat Platform Operations
Perform Linux Administration
Handle Entra ID Administration
Troubleshoot Enterprise Applications
Manage SSO Troubleshooting
Oversee SSL Certificate Management
Conduct DNS Troubleshooting
Implement Monitoring & Alert Management
Adhere to ITIL Service Operations standards

Requirements

Enterprise Chat Platform Operations experience
Proficiency in Linux Administration
Experience with Entra ID Administration
Knowledge of Enterprise Applications
Skills in SSO Troubleshooting
Experience with SSL Certificate Management
Expertise in DNS Troubleshooting
Familiarity with Monitoring & Alert Management
Understanding of ITIL Service Operations

Benefits

Supercharge your potential
Find your career
Find your spark
A place that puts people first
Join a global technology company with over 223,000 employees across 60 countries
Deliver industry-leading capabilities centered around digital, engineering, cloud and AI
Work with clients across all major verticals including Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services

Skills

Linux AdministrationEntra ID AdministrationEnterprise ApplicationsSSO TroubleshootingSSL Certificate ManagementDNS TroubleshootingMonitoring & Alert ManagementITIL Service Operations

#Support#Operations#Linux#Entra ID#Enterprise Applications#SSO#SSL#DNS#ITIL

About HCLTech

Supercharging progress through technology and innovation

HCLTech is a global technology company, home to 219,000+ people across 54 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2022 totaled $12.1 billion. To learn how we can supercharge progress for…

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