Service Technician
Manufacturing & Production · Quality & Process · Maintenance & Reliability
In short
Atlas Copco Compressors LLC is seeking a remote Service Technician to perform routine preventive service, troubleshoot and repair air compressors, and ensure excellent customer service. The role requires 1-2 years of technical experience, strong mechanical/electrical understanding, and the ability to travel within a designated service area.
Responsibilities
- Perform routine preventive service, troubleshoot and repair air compressors, air dryers, drains, controllers, and low-pressure blowers.
- Set, install, and pipe compressor systems.
- Gain knowledge in VSDs, refrigeration, industrial networks, remote monitoring, and air audits.
- Pressure wash and clean customer equipment pads.
- Communicate with customers and Service Manager regarding services, repairs, and upgrades.
- Complete service-related documentation accurately.
- Attend training at Air Academy and train with Senior Service Technicians.
- Promote and practice proper safety procedures and correct use of PPE.
- Provide a high level of customer service and respond to customer needs.
- Participate in a rotating 24/7/365 on-call pool, including travel to customer locations, potentially out-of-town and overnight.
- Be subject to random drug testing.
Requirements
- 1-2 years of technical experience in the mechanical, maintenance, or electrical field.
- Ability to work independently and complete tasks within assigned deadlines.
- Customer-focused mindset with ownership of meeting customer needs.
- Proficiency in using computers for work orders and training.
- Ability to supply all basic required tools.
- Ability to lift up to 50 lbs. on a regular basis and work in industrial environments with continuous walking, reaching, bending, and kneeling.
- Basic understanding of mechanics and electrical theory.
- High School Diploma or equivalent.
- Valid driver's license.
- Fluent in English.
- Reside within a reasonable commute (30 minutes to one hour) of the assigned territory.
- Ability to park a company-issued service vehicle at your residence without restrictions.
Desired Qualifications
- Experience with the maintenance, overhaul, and repair of a wide variety of industrial equipment, including electrical, hydraulics and/or pneumatics is preferred.
- Experience in HVAC is a plus.
- Certifications are a plus (EPA Certified).
Benefits
- Flexible benefits plan including medical, dental, and vision.
- Generous 401(k) retirement plan match in addition to an automatic contribution.
- Competitive paid time off and sick time.
- Life & Disability insurance.
- Paid training.
- Excellent paternal, adoption, and maternal leave.
- Company vehicle, laptop, cell phone, and uniform provided.
- Salary range: $33hr - $41hr, based on knowledge, skills, and experience.
- Geographically adjusted salary based on cost-of-living factors.
- Overtime eligible, with overtime pay beginning after 8 work hours in a day.
#Service#Field Service#Customer Service#Technical#Mechanical#Electrical#Maintenance#Repair#Air Compressors#HVAC