Service Technician
Manufacturing & Production · Quality & Process · Maintenance & Reliability · Manufacturing Engineering
In short
As a remote Service Technician for Atlas Copco Compressors LLC, you will perform routine preventive service, troubleshoot, and repair air compressors and related equipment. This role requires excellent customer service skills, technical aptitude, and the ability to travel within your assigned territory.
Responsibilities
- Perform routine preventive service, troubleshoot and repair air compressors, air dryers, drains, controllers, and low pressure blowers.
- Set, install, and pipe compressor systems.
- Communicate with customers and Service Manager regarding services performed and present repair/upgrade options.
- Complete all service-related documentation accurately.
- Participate in paid training at the Air Academy and with Senior Service Technicians.
- Promote and practice proper safety procedures and use of personal protective equipment.
- Provide a high level of customer service and respond to customer needs.
- Participate in a rotating 24/7/365 on-call pool, including travel to customer locations.
- Travel to customer locations, including out-of-town and overnight travel as needed.
Requirements
- 1-2 years of technical experience in the mechanical, maintenance, or electrical field.
- Ability to work independently and complete tasks within assigned deadlines.
- Customer-focused with ownership of meeting customer needs.
- Ability to use computers to complete work orders, order parts, and for training.
- Supply all basic required tools.
- Ability to lift up to 50 lbs. on a regular basis.
- Ability to work in industrial environments including extremes in temperature with continuous walking, reaching, bending, and kneeling.
- Basic understanding of mechanics and electrical theory.
- High School Diploma or equivalent.
- Valid driver's license.
- Fluent in English.
- Reside within a reasonable commute (30 minutes to 1 hour) of the assigned territory.
- Ability to park a company-issued service vehicle at your residence without restrictions.
Desired Qualifications
- Experience with the maintenance, overhaul, and repair of a wide variety of industrial equipment, including electrical, hydraulics and/or pneumatics is preferred.
- Experience in HVAC is a plus.
- Certifications are a plus (EPA Certified).
Benefits
- Flexible benefits plan including medical, dental, and vision.
- Generous 401(k) retirement plan match in addition to an automatic contribution.
- Competitive paid time off and sick time.
- Life & Disability insurance.
- Paid training.
- Excellent paternal, adoption, and maternal leave.
- Equipped with a company vehicle, laptop, cell phone and uniform.
- Overtime eligible, with overtime beginning after completing 8 work hours in a day.
#Service#Technician#Field Service#Customer Service#Repair#Maintenance