Service Engineer

Manufacturing & Production · Production & Assembly · Manufacturing Engineering

In short

As a Service Engineer at Tetra Pak in Manila, you will be responsible for maintaining and installing Tetra Pak equipment at customer sites. This role involves troubleshooting, training customers, and ensuring compliance with safety and quality standards, with up to 90% travel required.

Responsibilities

Perform preventive and corrective maintenance, troubleshooting, and installations of Tetra Pak equipment at customer sites.
Analyze technical issues and escalate when needed using standard operating processes.
Train customer operators and support production efficiency.
Monitor service contracts and contribute to business development.
Ensure compliance with safety, food quality, and reporting standards.
Represent Tetra Pak professionally and contribute ideas for improving customer operations and service delivery.
Maintain a clean, safe work environment and follow all safety protocols.

Requirements

Up to 3 years of experience in maintenance, service, or installation roles.
Education in industrial systems, automation, or process engineering.
Strong mechanical, electrical, and automation knowledge.
Ability to travel up to 90% of the time.
Intermediate level of English.
A proactive, customer-first mindset.

Benefits

A variety of exciting challenges with ample opportunities for development and training in a truly global landscape.
A culture that pioneers a spirit of innovation where industry experts drive visible results.
An equal opportunity employment experience that values diversity and inclusion.
Market competitive compensation and benefits with flexible working arrangements.

Skills

Mechanical knowledgeElectrical knowledgeAutomation knowledge

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About Tetra Pak

We’re here to make food safe and available. It’s why we provide advanced food production systems, from product creation and recipe testing to processing, filling, packaging, logistics, services and beyond. We support almost every food and beverage category with tailored solutions for category-specific needs. In collaboration with our customers and suppliers, driven by more than 24,000 dedicated employees worldwide, we protect food sustainably every day for hundreds of millions of people in more than 160 countries. Because we’re here to fulfil a purpose: We commit to making food safe and…

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