Service Engineer
Manufacturing & Production · Production & Assembly · Manufacturing Engineering
In short
Tetra Pak busca un Ingeniero de Servicio en Asunción, Paraguay, para mantener las líneas de procesamiento y empaque de alimentos. El rol implica resolver problemas técnicos, realizar mantenimiento preventivo y correctivo, y capacitar a los operadores. Se requiere experiencia de 3-5 años y conocimientos mecánicos y eléctricos.
Responsibilities
- Work directly at customer sites to perform preventive and corrective maintenance, resolve technical issues, and support equipment installations.
- Evaluate equipment performance and escalate more complex problems through the appropriate operational processes.
- Train customer operators and contribute to improving day-to-day production efficiency.
- Collaborate closely with relevant stakeholders — including customer teams, Tetra Pak colleagues, and external contractors — to ensure smooth coordination and a high-quality service experience.
- Support the monitoring of service contracts and identify opportunities that enhance service delivery while managing stakeholder expectations effectively.
- Ensure adherence to safety practices, food quality requirements, and reporting standards.
- Represent Tetra Pak with professionalism, sharing practical suggestions that help improve customer operations and the overall service experience.
- Maintain a clean, orderly, and safe working environment.
- Follow all safety protocols in alignment with OHS regulations and Tetra Pak’s internal standards, fostering a strong safety culture in every activity.
Requirements
- Education in industrial systems, automation and engineering or equivalent.
- Mechanical and electrical knowledge.
- A solid background in Industrial Systems, Automation, Engineering, or a related field, or equivalent practical experience.
- Three to five years of experience in maintenance, service, or installation roles, or equivalent hands-on exposure through technical training or practical projects.
- A solid foundation in mechanical, electrical, and automation principles, with familiarity in areas such as PLCs (Programmable Logic Controllers) or similar.
- Knowledge and experience with Rockwell and Siemens PLCs, HMI & SCADA – AVEVA InTouch/Beijer, Networks – Profibus, Profinet, will be highly valued.
- The ability and willingness to travel extensively to customer sites as required for the role, up to 90% of the time.
- Intermediate proficiency in English, both written and spoken, is ideal but not mandatory.
- A valid driver’s license.
- A proactive, customer-first mindset, with strong problem-solving abilities, eagerness to learn, and a collaborative approach to working with diverse teams.
Benefits
- A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
- A culture that pioneers a spirit of innovation where our industry experts drive visible results
- An equal opportunity employment experience that values diversity and inclusion
- Market competitive compensation and benefits with flexible working arrangements
Skills
PLCRockwell PLCsSiemens PLCsHMISCADAAVEVA InTouchBeijerProfinetProfibus
#Service#Engineer#Maintenance#Automation#Troubleshooting#Customer Service#Food Processing#Packaging
About Tetra Pak
We’re here to make food safe and available. It’s why we provide advanced food production systems, from product creation and recipe testing to processing, filling, packaging, logistics, services and beyond. We support almost every food and beverage category with tailored solutions for category-specific needs. In collaboration with our customers and suppliers, driven by more than 24,000 dedicated employees worldwide, we protect food sustainably every day for hundreds of millions of people in more than 160 countries. Because we’re here to fulfil a purpose: We commit to making food safe and…
Company
Tetra PakJob Posted
4 days ago
Expires
in 1 week
Employment Type
Full Time
Work mode
On Site
Experience Level
Mid-Senior
Locations
Asunción, Paraguay
Qualification
Diploma, Bachelor, Master
Applicants
Be an early applicant
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