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Service Center Team Manager (First Shift)

Manufacturing & Production · Production & Assembly · Production Management

In short

Als integraler Bestandteil unseres Teams wird der Service Center Team Manager (First Shift) die täglichen Abläufe in der Reparaturwerkstatt leiten und alle Aktivitäten des Separation Service Centers unterstützen. Die Rolle erfordert eine bewährte Führungspersönlichkeit, die Mitarbeiter entwickeln, die operative Leistung steigern, Prozesse verbessern und hohe Standards für Sicherheit, Qualität und Kundenservice aufrechterhalten kann.

Responsibilities

  • Supervise daily repair‑shop operations and provide hands‑on leadership on the shop floor.
  • Support Order & Shop Coordinators, Team Leads, and field representatives with technical and operational guidance.
  • Interpret engineering drawings, research repair history, and troubleshoot equipment issues.
  • Drive capacity planning, training development, and employee performance.
  • Ensure shop safety compliance, PPE usage, and completion of safety inspections.
  • Lead and participate in ALPS, 5S, and continuous‑improvement initiatives.
  • Manage job folders, shop records, vendor POs, and documentation accuracy.
  • Track employee utilization, support payroll/timekeeping, and reconcile shop supply accounts.
  • Provide technical support to customers and participate in site visits as needed.
  • Collaborate with engineering, quality, and management teams to improve repair processes and turnaround times.

Requirements

  • Associate's degree in an Engineering or equivalent experience.
  • Minimum 5 years of hands‑on experience in repair, reconditioning, manufacturing, job‑shop, or service‑center environments.
  • Minimum 3 years of experience in Leadership positions.
  • Experience with Lean improvement tools (5S, Six Sigma, Kaizen).
  • Experience with MRP/ERP systems.
  • Ability to read and interpret blueprints.
  • Strong understanding of machining and welding techniques.
  • Strong customer‑service orientation and communication skills.
  • Ability to lead teams, prioritize work, and perform under pressure.
  • Teamwork, flexibility, initiative, sound judgment, integrity, and drive.

Benefits

  • Competitive salary
  • Full benefits package, including medical/dental/vision/life, 401(k) plan, and more.

Skills

Lean5SSix SigmaKaizenMRPERPMachiningWelding
#service center#repair shop#team leadership#operations management#continuous improvement#safety compliance#customer service#lean manufacturing#erp systems
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About Alfa Laval

Our pioneering 140-year-old start-up culture is built on the idea that partnership is the key to solving complex problems and unlocking the full potential of resources. So we collaborate closely with our partners, customers, and thought leaders to create game-changing solutions that challenge conventional thinking on quality, efficiency, and innovation. United by a shared commitment to creating positive impact we’re reshaping vital industries, like energy, food, water, and shipping, to optimize efficiency, reduce emissions, and increase yields. Together, we’re building business success,…

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Company

Alfa Laval

Job Posted

2 hours ago

Employment Type

Full Time

Work mode

On Site

Salary

US$85,000–95,000 / year

Hours per week

40

Experience Level

Mid-Senior

Locations

Houston, United States

Qualification

Diploma

Applicants

Be an early applicant