Service Center Team Manager
Manufacturing & Production · Production & Assembly · Manufacturing Engineering
In short
Responsibilities
- Supervise daily repair-shop operations and provide hands-on leadership.
- Support Order & Shop Coordinators, Team Leads, and field representatives with technical and operational guidance.
- Interpret engineering drawings, research repair history, and troubleshoot equipment issues.
- Drive capacity planning, training development, and employee performance.
- Ensure shop safety compliance, PPE usage, and completion of safety inspections.
- Lead and participate in ALPS, 5S, and continuous-improvement initiatives.
- Manage job folders, shop records, vendor POs, and documentation accuracy.
- Track employee utilization, support payroll/timekeeping, and reconcile shop supply accounts.
- Provide technical support to customers and participate in site visits as needed.
- Collaborate with engineering, quality, and management teams to improve repair processes and turnaround times.
Requirements
- Associate's degree in Engineering or equivalent experience.
- Minimum 5 years of hands-on experience in repair, reconditioning, manufacturing, job-shop, or service-center environments.
- Experience with Lean improvement tools (5S, Six Sigma, Kaizen).
- Experience with MRP/ERP systems.
- Ability to read and interpret blueprints.
- Strong understanding of machining and welding techniques.
- Strong customer-service orientation and communication skills.
- Ability to lead teams, prioritize work, and perform under pressure.
- Demonstrated teamwork, flexibility, initiative, sound judgment, integrity, and drive.
Benefits
- Competitive salary
- Full benefits package including medical/dental/vision/life insurance
- 401(k) plan
Skills
About Alfa Laval
Our pioneering 140-year-old start-up culture is built on the idea that partnership is the key to solving complex problems and unlocking the full potential of resources. So we collaborate closely with our partners, customers, and thought leaders to create game-changing solutions that challenge conventional thinking on quality, efficiency, and innovation. United by a shared commitment to creating positive impact we’re reshaping vital industries, like energy, food, water, and shipping, to optimize efficiency, reduce emissions, and increase yields. Together, we’re building business success,…
Company
Alfa LavalJob Posted
10 hours ago
Employment Type
Full Time
Work mode
On Site
Salary
US$85,000–95,000 / year
Experience Level
Mid-Senior
Locations
Houston, United States
Qualification
Applicants
Be an early applicant
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