Senior Technical Support Specialist

Technology, Data & Digital · Software & Web Development · Software Engineering

In short

Senior Technical Support Specialist role based in Noida, Uttar Pradesh, India. Responsible for leading the .NET application support track, ensuring service stability, technical governance, incident resolution, and continuous improvement of .NET applications on Azure Cloud.

Responsibilities

Lead the .NET application support track within the application landscape.
Ensure service stability, technical governance, incident resolution, and continuous improvement of .NET-based applications hosted on Azure Cloud.

Requirements

8+ years in .NET Development/Application Support.
Experience supporting enterprise applications in an AMS environment.
Exposure to Azure-based application landscapes.
C#, .NET Framework, .NET Core / .NET 6+
ASP.NET, Web API, MVC
SQL Server, Oracle Database
Azure Cloud fundamentals
Azure DevOps, GitLab, CI/CD
REST APIs and integration troubleshooting
Jira, Confluence, ServiceNow
ITIL Incident, Problem, and Change Management
.NET Application Support
Incident & Problem Resolution
Performance Troubleshooting
Release & Change Management
Root Cause Analysis
Stakeholder Communication
Team Collaboration

Benefits

Supercharge your potential.
Find your career.
Find your spark.
A place that knows that helping its customers stay on top starts by putting its people first.

Skills

C#.NET Framework.NET Core.NET 6+ASP.NETWeb APIMVCSQL ServerOracle DatabaseAzure CloudAzure DevOpsGitLabCI/CDREST APIsJiraConfluenceServiceNowITILIncident ManagementProblem ManagementChange ManagementApplication SupportPerformance TroubleshootingRoot Cause AnalysisStakeholder CommunicationTeam Collaboration

#C##.NET#ASP.NET#Web API#SQL Server#Oracle#Azure#DevOps#CI/CD#ITIL#Incident Management#Problem Management#Change Management

About HCLTech

Supercharging progress through technology and innovation

HCLTech is a global technology company, home to 219,000+ people across 54 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2022 totaled $12.1 billion. To learn how we can supercharge progress for…

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