Senior Technical Specialist

Technology, Data & Digital · Software & Web Development · Software Engineering · Data Science

In short

We are looking for a Principal Adobe Solution Architect with extensive experience in Adobe Experience Cloud, Adobe Journey Optimizer (AJO), Adobe Experience Platform (AEP), and Customer Orchestration (CO). This role is based in Noida, Uttar Pradesh, India, and involves providing technical leadership for Adobe MarTech initiatives, including solution strategy, architecture governance, and delivery excellence.

Responsibilities

Define the Adobe MarTech architecture vision and roadmap.
Partner with business, product, marketing, and technology leadership to align customer engagement capabilities with organizational objectives.
Drive architecture decisions, platform standards, and solution governance.
Lead end-to-end architecture design for Adobe Journey Optimizer and Customer Orchestration implementations.
Design scalable customer engagement ecosystems leveraging AEP, Real-Time CDP, customer profiles, audience services, and decisioning capabilities.
Define integration patterns across CRM, data warehouses, customer data platforms, and enterprise applications.
Establish best practices for identity management, profile unification, segmentation, and journey orchestration.
Provide technical oversight throughout the software development lifecycle.
Lead architecture reviews, design workshops, and solution assessments.
Support estimation, planning, risk management, and delivery governance.
Ensure scalability, reliability, security, and performance of Adobe solutions.
Mentor architects, senior developers, QA analysts, and analytics resources.
Establish development standards, coding practices, and implementation frameworks.
Drive capability development and knowledge sharing within the Adobe practice.

Requirements

12+ years of overall experience in Digital, CRM, MarTech, or Customer Experience platforms.
5+ years of Adobe Experience Cloud architecture experience.
Deep expertise in Adobe Journey Optimizer (AJO), Adobe Experience Platform (AEP), Customer Orchestration (CO), Real-Time Customer Profile, Audience Segmentation, Offer Decisioning, Identity Services, and Adobe Experience Cloud integrations.
Strong knowledge of enterprise architecture, APIs, cloud technologies, and data platforms.
Experience leading global delivery teams and enterprise implementations.
Experience working directly with executive stakeholders and business leadership.

Desired Qualifications

Adobe Experience Cloud Architect Certifications.
Experience with Adobe Analytics, Customer Journey Analytics (CJA), Real-Time CDP, Adobe Target, and Adobe Campaign.
Experience with Salesforce, Microsoft Dynamics, SAP, or enterprise CRM platforms.
TOGAF or equivalent architecture certifications.

Benefits

Supercharge your potential, find your career, and find your spark.
Work at a place that knows that helping its customers stay on top starts by putting its people first.
Be part of a global technology company with over 223,000 people across 60 countries.
Deliver industry-leading capabilities centered around digital, engineering, cloud and AI.
Work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services.

Skills

Adobe Experience CloudAdobe Journey OptimizerAdobe Experience PlatformCustomer OrchestrationReal-Time CDPCustomer ProfilesAudience ServicesDecisioningIdentity ManagementAPIsCloud TechnologiesData PlatformsAdobe AnalyticsCustomer Journey AnalyticsAdobe TargetAdobe CampaignSalesforceMicrosoft DynamicsSAP

#Adobe Experience Cloud#Adobe Journey Optimizer#Adobe Experience Platform#Customer Orchestration#Principal Adobe Solution Architect#MarTech

About HCLTech

Supercharging progress through technology and innovation

HCLTech is a global technology company, home to 219,000+ people across 54 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2022 totaled $12.1 billion. To learn how we can supercharge progress for…

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