In short
As a Senior Specialist in Sales & Marketing at Autoliv India (Bangalore), you will be the commercial technical lead for assigned programs and customer accounts. Your role involves driving product quality, on-time delivery, and customer satisfaction through customer engagement, market insights, and robust execution of DFMEA and root cause analysis activities.
Responsibilities
- Engage with customers and internal stakeholders to define commercial requirements and manage changes.
- Lead cross-functional review meetings, technical gates, and customer workshops.
- Drive DFMEA activities to identify, prioritize, and mitigate product and process risks.
- Investigate customer quality concerns and production issues, performing root cause analysis.
- Own product quality assurance activities, including validation plans and customer specifications.
- Plan and align commercial execution with project schedules and manufacturing readiness.
- Produce and present concise reports and commercial risk updates to leadership.
- Drive continuous improvement initiatives for product quality, delivery performance, and customer experience.
- Coach and support colleagues in problem-solving, communication, and process ownership.
- Champion safety leadership and a quality-driven mindset in all interactions.
Requirements
- Proven ability to make decisions in complex environments and manage multiple stakeholders.
- Strong communication and presentation skills for diverse audiences.
- Demonstrable experience in DFMEA, root cause analysis, and product quality assurance in automotive or safety-critical industries.
- Experience planning and aligning execution across sales, engineering, manufacturing, and suppliers.
- Good analytical skills with practical experience in structured problem-solving and corrective action tracking.
- Proficiency with MS Office.
- Strong organizational skills with the ability to prioritize and meet deadlines.
Desired Qualifications
- Relevant professional qualifications (e.g., Six Sigma, quality or sales certifications) are advantageous.
- Familiarity with PLM/ERP and CRM systems is an advantage.
- Experience interfacing with engineering, quality, and manufacturing is preferred.
- English language proficiency required.
Benefits
- Opportunities designed to enhance career and personal development.
- Support for training in technical competency, leadership development, and commercial skills.
#Sales#Marketing#Automotive#Quality#Product Development#Customer Engagement#Cross-functional Teams#Risk Management#Problem Solving#Continuous Improvement