The Job

Senior Site Reliability Engineer Lead

Technology, Data & Digital · IT Infrastructure & Security · Site Reliability Engineering · DevOps

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In short

HCLTech is seeking a Senior Site Reliability Engineer Lead in Bangalore, India, to manage a team of support engineers, ensure system uptime, and drive automation. This role requires strong experience with GitHub Enterprise, GCP, CI/CD pipelines, and scripting, along with production support and incident management skills.

Responsibilities

  • Lead and manage a team of support engineers in resolving incidents, requests, and problems to ensure system uptime and reliability.
  • Collaborate with engineering and development teams to implement efficient and scalable solutions that enhance system performance.
  • Develop and maintain support documentation, standard operating procedures, and best practices for the support team.
  • Identify opportunities for automation and implement tools to streamline support processes.
  • Monitor system performance and provide recommendations for improvements to optimize system reliability.
  • Participate in on call rotations to address critical incidents and ensure 24/7 system availability.
  • Conduct regular performance evaluations, provide feedback, and mentor team members to promote professional growth.

Requirements

  • Strong hands-on experience with GitHub Enterprise administration and support.
  • Good understanding of Git concepts, branching strategies, pull requests, code reviews, and repository administration.
  • Experience supporting enterprise source code management platforms such as GitHub, Bitbucket, GitLab or similar tools.
  • Experience supporting and troubleshooting source code migrations; Bitbucket to GitHub migration experience is highly preferred, while similar migration experience is also welcome.
  • Understanding of CI/CD pipelines and modern developer tooling ecosystems.
  • Experience working in Google Cloud Platform (GCP) environments.
  • Knowledge of scripting and automation using Python, Shell, PowerShell or similar technologies is beneficial.
  • Production support experience for developer platforms, SDLC tools, Git repositories or DevOps platforms.
  • Experience handling incidents, service requests, root cause analysis and problem management activities.
  • Ability to troubleshoot technical issues independently and provide practical solutions.
  • Experience coordinating with global application development teams and stakeholders.
  • Strong communication, documentation, stakeholder management and organizational skills.

Desired Qualifications

  • Relevant certifications in Site Reliability Engineering (SRE) or Cloud Services are a plus.

Benefits

  • Supercharge your potential at HCLTech.
  • Find your career.
  • Find your spark.
  • A place that knows that helping its customers stay on top starts by putting its people first.
#Site Reliability Engineering#GitHub#Git#CI/CD#Google Cloud Platform#Python#Shell#PowerShell#DevOps#SRE
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Company

HCLTech

Job Posted

1 month ago

Employment Type

Full Time

WorkMode

On Site

Experience Level

Senior

Locations

Bangalore, India

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