The Job

Senior Program Manager, Workplace Support GREF

Logistics, Sales & Operations · Program Management

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In short

Amazon is looking for a Senior Program Manager to lead operational excellence for its Global Real Estate and Facilities (GREF) Workplace Support function. This role involves driving end-to-end project delivery, process standardization, and change management across a global portfolio, with a focus on AI-enabled operations and improving employee experience. The ideal candidate has 5+ years of program or project management experience and thrives in complex, global environments.

Responsibilities

  • Lead operational excellence initiatives within the Workplace Support function.
  • Drive end-to-end project delivery, process standardization, and change management across a global portfolio.
  • Partner with facilities management teams, service delivery partners, and regional stakeholders.
  • Deliver programs that measurably improve service quality, reduce defects, and elevate the employee experience.
  • Oversee the development and adoption of training programs for operational teams.

Requirements

  • 5+ years of working cross functionally with tech and non-tech teams experience.
  • 5+ years of program or project management experience.
  • 5+ years of delivering cross functional projects experience.
  • Experience defining program requirements and using data and metrics to determine improvements.

Desired Qualifications

  • 2+ years of driving process improvements experience.
  • Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field.

Benefits

  • Inclusive culture empowers Amazonians to deliver the best results for our customers.
  • Workplace accommodation or adjustment during the application and hiring process.
#program management#project management#workplace support#operational excellence#process standardization#change management#AI
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Company

Amazon

Job Posted

1 month ago

Employment Type

Full Time

WorkMode

On Site

Experience Level

Senior

Locations

Hyderabad, India

Qualification

Master

Applicants

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