Senior Product Operations Manager
Logistics, Sales & Operations · Product Management
In short
HID is seeking a Senior Product Operations Manager to support the PACS Product Management organization. This role involves maintaining product data in ERP systems, coordinating cross-portfolio activities, and improving supporting processes and systems. The position requires experience in product operations, business systems, and data management, with a focus on cross-functional collaboration.
Responsibilities
- Create, maintain, and validate product, pricing, and item records in Oracle PD and PDH and other systems.
- Guide product managers on product structures, attributes, and setup rules.
- Represent Product Management in business systems improvements, defining data requirements and coordinating testing.
- Resolve product data and setup issues with IT, Operations, and commercial teams.
- Coordinate key product management leadership team activities, including scheduling, agendas, and documentation.
- Consolidate roadmap inputs into consistent materials for regional teams.
- Coordinate content preparation for global sales meetings and strategic portfolio reviews.
- Capture and maintain procedures for product systems knowledge.
- Build and improve repeatable workflows for product requests and system readiness.
- Maintain shared planning calendars, presentation templates, and reference information.
- Track deadlines, action owners, and dependencies for business system work.
- Partner with IT on product systems requirements and improvements.
- Use practical measures to improve recurring processes and reduce manual work.
Requirements
- Bachelor's degree in business, operations, information systems, engineering or a related discipline, or equivalent practical experience.
- Substantial relevant experience in product operations, product management, business systems or operational program management.
- Hands-on experience creating and maintaining product or item master data in an ERP system.
- Experience translating product and business requirements into documented data and process requirements.
- Demonstrated ability to coordinate meetings, business reviews or major events without direct reporting authority.
- Strong practical skills with spreadsheets, presentation software and collaboration tools.
- Excellent written and verbal communication skills.
- Strong organization and attention to detail.
Desired Qualifications
- Experience with B2B hardware, credentials, software or connected product portfolios in physical security, identity, industrial technology or a related sector is preferred.
- Experience supporting product leaders through recurring planning, communications and business review activities is preferred.
- Experience with product lifecycle management (PLM) systems and the flow of product data between ERP, PLM, ordering and reporting tools is preferred.
- Experience coordinating roadmap communications, sales meeting content or strategic portfolio review preparation across regional or global organizations is preferred.
- Experience improving workflows through standardization, reporting tools or automation is preferred.
Benefits
- Competitive salary and rewards package
- Competitive benefits and annual leave offering, allowing for work-life balance
- A vibrant, welcoming & inclusive culture
- Extensive career development opportunities and resources
- To be a part of a global organization that is pioneering the hardware, software and services that allow people to confidently navigate the physical and digital worlds
Skills
Product ManagementBusiness SystemsOperational Program ManagementERPData ManagementSpreadsheetsPresentation SoftwareCollaboration ToolsPLM
#Product Operations#Product Management#Business Systems#ERP#Data Management#Cross-functional Coordination#Global Team
About ASSA ABLOY Group
Let’s create a safer and more open world – together! ASSA ABLOY is the global leader in access solutions with sales of SEK 121 billion and 52,000 employees. The Group has operations in over 70 countries and sales worldwide. ASSA ABLOY’s innovations enable safe, secure and convenient access to physical and digital places. Every day, we help billions of people experience a more open world. We have a feeling of discovery and urge to innovate by working together and telling it like it is, enabling us to be always growing, never boring and leading right. Do you want to be encouraged to act, have…
Company
ASSA ABLOY GroupJob Posted
1 day ago
Expires
in 1 month
Employment Type
Full Time
Work mode
Hybrid
Experience Level
Mid-Senior
Locations
Austin, United States
Cardiff, United Kingdom
Paris, France
Suresnes, France
Applicants
Be an early applicant
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