Senior Group Technical Architect

Technology, Data & Digital · Software & Web Development · Backend

Smart Summary

AI-generated overview of this position

HCLTech is seeking a Senior Group Technical Architect to lead end-to-end Customer Service and Plant Maintenance operations, focusing on SAP S/4HANA Service/CS. This role requires over 15 years of experience in SAP CS/PM, including implementations and support projects, with strong expertise in various modules and integrations.

Job Summary

"Lead end-to-end Customer Service/Plant maintenance & Support operations covering strategy, installed base, service delivery, and continuous improvement aligned with SAP S/4HANA Service/CS
Skills & Experience
15+ years of experience in SAP CS/PM
 • Experience in 1–2 end-to-end implementations or support projects
 Strong SAP CS /Plant maintenance, S/4HANA Service expertise
 • Strong knowledge of CS-SD integration 
 • Hands-on experience in:
 installed Base & Equipment Management, Serialization, Warranty
 Service Contracts & Entitlements (AMC, SLA-based services)
 Field Service Management (planning, scheduling, mobility, spare parts)
 Cross-module integration (SD, MM, FI, CRM/CX, FSM tools)
 
Experience in testing (SIT/UAT), defect resolution, and go-live support
 • Strong client-facing and requirement gathering skills
 Soft Skills
 Strong consulting and communication skills
 Experience in client-facing roles and workshops
 Ability to handle cross-functional dependencies"

Key Responsibilities

"Lead end-to-end Customer Service/Plant maintenance & Support operations covering strategy, installed base, service delivery, and continuous improvement aligned with SAP S/4HANA Service/CS
Skills & Experience
15+ years of experience in SAP CS/PM
 • Experience in 1–2 end-to-end implementations or support projects
 Strong SAP CS /Plant maintenance, S/4HANA Service expertise
 • Strong knowledge of CS-SD integration 
 • Hands-on experience in:
 installed Base & Equipment Management, Serialization, Warranty
 Service Contracts & Entitlements (AMC, SLA-based services)
 Field Service Management (planning, scheduling, mobility, spare parts)
 Cross-module integration (SD, MM, FI, CRM/CX, FSM tools)
 
Experience in testing (SIT/UAT), defect resolution, and go-live support
 • Strong client-facing and requirement gathering skills
 Soft Skills
 Strong consulting and communication skills
 Experience in client-facing roles and workshops
 Ability to handle cross-functional dependencies"

Skill Requirements

"Lead end-to-end Customer Service/Plant maintenance & Support operations covering strategy, installed base, service delivery, and continuous improvement aligned with SAP S/4HANA Service/CS
Skills & Experience
15+ years of experience in SAP CS/PM
 • Experience in 1–2 end-to-end implementations or support projects
 Strong SAP CS /Plant maintenance, S/4HANA Service expertise
 • Strong knowledge of CS-SD integration 
 • Hands-on experience in:
 installed Base & Equipment Management, Serialization, Warranty
 Service Contracts & Entitlements (AMC, SLA-based services)
 Field Service Management (planning, scheduling, mobility, spare parts)
 Cross-module integration (SD, MM, FI, CRM/CX, FSM tools)
 
Experience in testing (SIT/UAT), defect resolution, and go-live support
 • Strong client-facing and requirement gathering skills
 Soft Skills
 Strong consulting and communication skills
 Experience in client-facing roles and workshops
 Ability to handle cross-functional dependencies"

Other Requirements

"Lead end-to-end Customer Service/Plant maintenance & Support operations covering strategy, installed base, service delivery, and continuous improvement aligned with SAP S/4HANA Service/CS
Skills & Experience
15+ years of experience in SAP CS/PM
 • Experience in 1–2 end-to-end implementations or support projects
 Strong SAP CS /Plant maintenance, S/4HANA Service expertise
 • Strong knowledge of CS-SD integration 
 • Hands-on experience in:
 installed Base & Equipment Management, Serialization, Warranty
 Service Contracts & Entitlements (AMC, SLA-based services)
 Field Service Management (planning, scheduling, mobility, spare parts)
 Cross-module integration (SD, MM, FI, CRM/CX, FSM tools)
 
Experience in testing (SIT/UAT), defect resolution, and go-live support
 • Strong client-facing and requirement gathering skills
 Soft Skills
 Strong consulting and communication skills
 Experience in client-facing roles and workshops
 Ability to handle cross-functional dependencies"

#SAP#Technical Architect#Customer Service#Plant Maintenance#S/4HANA#SAP CS#SAP PM#India#Senior Role
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Company

HCLTech

Job Posted

1 week ago

Employment Type

Full Time

WorkMode

On Site

Experience Level

Senior

Locations

Gautam Buddha Nagar, India

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