The Job

Senior Customer Solutions Engineer

Technology, Data & Digital · Software & Web Development · Software Engineering · Data Analysis

Join for updates

In short

Google's gTech Professional Services team is seeking a Senior Customer Solutions Engineer in Hyderabad or Bengaluru. This role involves collecting requirements, designing and building scaled solutions, and leveraging engineering skills to adapt existing solutions. The ideal candidate has a Bachelor's degree, 6 years of experience with client-side web technologies and programming languages, and experience troubleshooting technical issues.

Responsibilities

  • Collect requirements, provide guidance, and best practices to apply to ad products and technologies.
  • Proactively scope, design, and build a series of solutions and best practices at a global level for reuse by customers, sellers, and partners.
  • Leverage engineering skills to adapt existing bespoke ads solutions created by Regional teams into globally scaled solutions supporting thousands of customers.
  • Own solution life-cycle from discovery to launch, managing maintenance bugs and feature requests, as well as deprecation for a portfolio of scaled solutions.

Requirements

  • Bachelor’s degree in Engineering, Computer Science, a related field, or equivalent practical experience.
  • 6 years of experience working with client-side web technologies (e.g., HTML, CSS, JavaScript, or HTTP).
  • 6 years of experience coding with one or more programming languages (e.g., Java, C/C++, Python).
  • Experience troubleshooting technical issues for internal/external partners or customers.

Desired Qualifications

  • Master’s degree in Engineering, Computer Science, Business, or a related field.
  • Experience working with database technologies (e.g., SQL, NoSQL).
  • Experience in investigative roles such as business intelligence, data analytics, or statistics.
  • Experience with cloud technologies such as architecting, developing, or maintaining cloud solutions in virtualized environments or cloud data engineering.
  • Experience in using machine learning and building solutions.

Benefits

  • Opportunity to work with Google's advanced products and services.
  • Collaborative and customer-centric work environment.
  • Build long-term capabilities for customers.
  • Influence the development of globally scaled solutions.
#customer solutions#engineering#web technologies#programming#technical support#database#cloud#machine learning
Google Logo

Company

Google

Job Posted

2 weeks ago

Employment Type

Full Time

WorkMode

Hybrid

Experience Level

Senior

Locations

Hyderabad, India

Bengaluru, India

Qualification

Bachelor, Master, Undergraduate

Applicants

Be an early applicant