Senior Critical Environment Technician

Technology, Data & Digital

In short

As a Senior Critical Environment Technician with Microsoft's CO+I team, you will maintain critical datacenter infrastructure, coordinate with vendors, and mentor junior technicians. This role involves hands-on equipment understanding, performing maintenance, responding to incidents, and using monitoring platforms to ensure optimal operations for Microsoft's cloud services.

Responsibilities

Serve as an operations specialist in areas like electrical, mechanical, controls, or generators, working independently on advanced tasks.
Inspect and supervise critical environment equipment (controls, HVAC, mechanical systems), buildings, and grounds for safety and operational issues.
Utilize internal CMMS to track assets and complete work orders for maintenance.
Respond to and lead onsite incident response teams for abnormal conditions impacting operations, coordinating corrective repairs.
Enhance, develop, or follow emergency operating procedures (EOPs), methods of procedure (MOPs), and standard operating procedures (SOPs).
Perform planned, predictive, and corrective maintenance and repairs on CE equipment following MOPs and SOPs.
Troubleshoot equipment, systems, subsystems, and components independently within trained disciplines.
Provide consultation to lower-level colleagues in troubleshooting systems and problems.
Ensure safety and security requirements (JHAs, EH&S, toolbox talks) and business processes are followed for safe, quality, and reliable work.
Embody Microsoft's culture and values.

Requirements

Bachelor's Degree and/or equivalent AND 8+ years mission critical services work/applied learning experience (e.g., high availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields) OR equivalent experience.
7+ year(s) experience in a specialized area (e.g., mechanical field, electrical field, controls field) or related field.
Must have 33KV Chargeman BO Certificate
Ability to meet Microsoft, customer and/or government security screening requirements, including Microsoft Cloud Background Check.

Desired Qualifications

Hands-on understanding of how critical environment equipment works and how to troubleshoot.
Experience responding to onsite incidents and coordinating with other critical facilities professionals.
Familiarity with telemetry and other platforms to monitor equipment performance and operations.

Benefits

Training and opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications.
Opportunities for professional development and growth within Microsoft's Cloud Operations & Innovation (CO+I) team.
Work on core infrastructure and foundational technologies for Microsoft's online services.
Contribute to environmental sustainability and optimization in datacenter design and operations.
Be part of a culture of inclusion where everyone can thrive.

Skills

HVACElectricalMechanicalData CenterCMMS

#Data Center#Critical Environment Ops#Cloud Operations#Infrastructure#Maintenance#Electrical#Mechanical#HVAC#Generators#Controls

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