Senior Critical Environment Technician

Technology, Data & Digital · IT Infrastructure & Security · Cloud Engineering · Systems Engineering

In short

As a Senior Critical Environment Technician at Microsoft, you will be responsible for maintaining critical datacenter infrastructure, including electrical, mechanical, and HVAC systems. This role involves hands-on maintenance, incident response, and mentoring junior technicians, requiring a minimum of 5 years of relevant experience.

Responsibilities

Maintain critical infrastructure that keeps Datacenters up and running.
Coordinate with supplier/vendors and management on operational, risk, and safety situations.
Mentor other CE Technicians.
Understand how critical environment equipment works.
Perform various types of maintenance.
Respond to onsite incidents and coordinate with other critical facilities professionals.
Use telemetry and other platforms to monitor equipment performance and operations.
Serve as an operations specialist in one major area of CE operations (e.g., electrical, mechanical, controls, generators) and works on advanced tasks independently.
Inspect and supervise critical environment-related facility equipment regularly for unsafe or abnormal conditions and escalate per applicable policies and standards.
Utilize internal computerized maintenance management system (CMMS) to track all equipment assets and to complete work order requests for maintenance work.
Safely and quickly respond to and lead onsite incident response teams for all abnormal conditions that impact operations, and coordinates with other critical facilities professionals to perform corrective repairs without supervision.
Enhance, develop new or follow preexisting emergency operating procedures (EOPs), methods of procedure (MOPs), and standard operating procedures (SOPs) in relation to CE operations and incidents.
Perform various types of maintenance (e.g., planned, predictive, corrective) and repairs following methods of procedure (MOPs), and standard operating procedures (SOPs) for CE equipment (e.g., electrical, mechanical, cooling systems) and escalate when appropriate.
Have a hands-on understanding of how equipment works and how to troubleshoot equipment, systems, subsystems, and components independently within their trained discipline(s).
Provide consultation to lower-level colleagues in troubleshooting systems and problems.
Understand, follow, and ensure safety and security requirements (e.g., job hazard assessments (JHAs), environmental health and safety (EH&S), toolbox talks), and business processes and procedures to properly perform work in a safe, quality, and reliable manner in accordance with applicable federal, state, local, and Microsoft requirements.
Embody our culture and values.

Requirements

Graduation / Diploma or equivalent AND 5+ year(s) mission critical services work/applied learning experience (e.g., high availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields).
5+ year(s) experience in a specialized area (e.g., mechanical field, electrical field, controls field) or related field.
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.
Must pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Desired Qualifications

Associate's Degree or technical trade certification (e.g., military, trade school), or higher-equivalent education AND 4+ years mission-critical services experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields)
Equivalent experience.

Benefits

Career Rotation Programs
Diversity & Inclusion training and events
Professional certifications

Skills

HVACmechanical systemselectrical systemscontrols

#Critical Environment Operations#Data Center#Maintenance#Operations#Infrastructure#Datacenter

About Microsoft

Empowering every person and organization on the planet to achieve more

Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting…

See all open jobs at Microsoft Read more about Microsoft Website