In short
Responsibilities
- Manage and troubleshoot LAN switches, VLANs, trunks, ports, and network connectivity.
- Troubleshoot STP, EtherChannel, VLAN, routing, latency, packet loss, and performance issues.
- Perform switch configuration, upgrades, and approved network changes.
- Handle L2 incidents/service requests and provide technical support to L1 engineers.
- Analyze monitoring alerts and proactively identify network issues.
- Perform RCA for recurring/escalated incidents and recommend corrective actions.
- Coordinate with L3, security, server, application, and vendor teams for complex issues.
- Maintain network documentation, configurations, SOPs, and knowledge articles.
- Support 24x7 rotational/on-call operations as required.
Requirements
- 6+ years of relevant experience in LAN/Switch management.
- Strong knowledge of TCP/IP, OSI, Ethernet and LAN technologies.
- Hands-on knowledge of VLAN, VTP, STP/RSTP, Trunking and EtherChannel.
- Good understanding of IPv4, subnetting, static routing, OSPF and BGP concepts.
- Hands-on experience with Cisco or equivalent enterprise switches.
- Troubleshooting knowledge of DNS, DHCP, SNMP and network connectivity.
- Experience with network monitoring and diagnostic tools.
- Understanding of ACLs and network security concepts.
- Good incident management, RCA, troubleshooting, communication, and documentation skills.
Desired Qualifications
- CCNA or equivalent certification/knowledge preferred.
Benefits
- Supercharge your potential.
- Find your career.
- Find your spark.
- A place that knows that helping its customers stay on top starts by putting its people first.
Skills
HCLTech is a global technology company, home to 219,000+ people across 54 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2022 totaled $12.1 billion. To learn how we can supercharge progress for…
Company
HCLTechJob Posted
4 days ago
Employment Type
Full Time
Work mode
On Site
Experience Level
Senior
Locations
Nagpur, India
Applicants
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