Senior Account Manager
Finance, Banking & Legal · Banking & Investments · Financial Analysis · Risk Management
In short
We are seeking a Senior Account Manager to join our CU SEE Southern Balkans team in Athens, Greece. This role involves leading Sales Operations for specific customers, managing a client portfolio, driving revenue growth through renewals, upsells, and new business, and ensuring exceptional client service. The ideal candidate is commercially savvy with a proven track record in exceeding targets and building senior-level relationships.
Responsibilities
- Own and manage a portfolio of corporate/commercial clients, ensuring retention, satisfaction, and service excellence.
- Develop and deliver strategic account plans aligned to client objectives and regional sales targets.
- Identify and pursue high-impact opportunities, leveraging cross-sell and upsell strategies to grow portfolio revenue.
- Act as a primary point of contact for senior client stakeholders, building long-term partnerships and positioning value-driven solutions.
- Negotiate commercial terms, pricing, and concessions within authority levels, balancing profitability and risk.
- Coordinate end-to-end deal execution, collaborating closely with regional product, risk, legal, and operations teams.
- Ensure compliance with credit and regulatory requirements in all client interactions.
- Maintain disciplined pipeline management through accurate forecasting and proactive opportunity tracking.
- Conduct regular client reviews and communicate insights, risks, and opportunities to management.
- Represent the business at client meetings, industry events, and internal forums to share market intelligence and strategic updates.
Requirements
- Sales Excellence – Proven history of meeting or exceeding revenue targets consistently, with sustained performance across multiple years.
- Consultative Selling – Ability to diagnose client needs and present tailored, multi-product propositions.
- Relationship Management – Skilled at engaging C-suite executives, internal stakeholders, and external partners to secure major deals.
- Negotiation Expertise – Confidence in structuring deals that achieve both client satisfaction and commercial objectives.
- Portfolio Growth – Experience in systematic cross-selling and expanding share-of-wallet within accounts.
- Technical Knowledge – Entire Portfolio High Level.
- Risk & Compliance Awareness – Understanding of credit, regulatory, and operational risk controls.
- Market Insight – Knowledge of Greece, Cyprus, and Malta business environments, with the cultural agility and language skills to operate effectively in the region.
- Resilience & Drive – Persistence over long sales cycles, ability to navigate setbacks, and determination to deliver high-value results.
- Fluency – Greek and English.
#CU SEE Southern Balkans#Sales Operations#Account Management#Greece#Athens
Company
Ericsson
Job Posted
2 weeks ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Senior
Locations
Athens, Greece
Applicants
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