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Sales Support Intern

Logistics, Sales & Operations

In short

This is a six-month, full-time, on-site Sales Support Intern position in Richmond, VA, supporting the Hydronic Solutions business. The intern will collaborate with customers and internal teams, gaining exposure to technical sales support, application engineering, customer engagement, and business development within the HVAC and hydronics market.

Responsibilities

  • Develop knowledge of Alfa Laval products, hydronic systems, HVAC applications, and customer solutions.
  • Identify customer requirements and assist in recommending appropriate products and solutions.
  • Review customer specifications and assist with equipment sizing and selection using Alfa Laval software tools.
  • Prepare quotations, technical proposals, product documentation, and supporting materials.
  • Respond to customer inquiries related to product information, applications, order status, and technical documentation.
  • Use CRM systems and sales enablement tools to maintain accurate customer and project information.
  • Collaborate with Sales, Service, Engineering, Product Management, and Customer Support teams.
  • Participate in technical discussions, product training, and customer support activities.
  • Support troubleshooting efforts and contribute to resolving customer questions and technical issues.
  • Learn and follow established sales and business development processes.
  • Gain practical experience in a customer-focused, collaborative, and innovative environment.

Requirements

  • Currently pursuing or have recently completed a Bachelor's degree in Engineering, Business, Supply Chain, or a related field.
  • Interest in sustainability, energy efficiency, and innovative engineering solutions.
  • Strong interest in technical sales, customer support, engineering applications, or business development.
  • Excellent written and verbal communication skills.
  • Strong organizational and time-management abilities.
  • Ability to manage multiple tasks while maintaining attention to detail.
  • Analytical thinking and problem-solving capabilities.
  • Experience using Microsoft Office applications, including Excel, PowerPoint, and Word.
  • Ability to work independently while collaborating effectively within a team environment.
  • Curiosity, initiative, and a willingness to learn new concepts and technologies.
  • A customer-focused mindset and a professional approach to communication and problem-solving.

Benefits

  • Competitive salary
  • Full benefits package, including medical/dental/vision/life
  • 401(k) plan
  • Potential for extension of internship
  • Valuable hands-on experience in technical sales support, application engineering, customer engagement, and business development
  • Exposure to industry-leading technologies and solutions

Skills

Microsoft OfficeExcelPowerPointWord
#sales support#internship#hydronic solutions#HVAC#application engineering#customer engagement#business development#technical sales#engineering#supply chain
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About Alfa Laval

Our pioneering 140-year-old start-up culture is built on the idea that partnership is the key to solving complex problems and unlocking the full potential of resources. So we collaborate closely with our partners, customers, and thought leaders to create game-changing solutions that challenge conventional thinking on quality, efficiency, and innovation. United by a shared commitment to creating positive impact we’re reshaping vital industries, like energy, food, water, and shipping, to optimize efficiency, reduce emissions, and increase yields. Together, we’re building business success,…

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Company

Alfa Laval

Job Posted

3 days ago

Employment Type

Full Time

Work mode

On Site

Salary

US$25 / hr

Hours per week

40

Experience Level

Entry

Locations

Richmond, United States

Qualification

Bachelor

Applicants

Be an early applicant