Sales Administration Support 4
Logistics, Sales & Operations · Sales & Business Development · Sales Operations · Procurement
In short
Emerson seeks a Sales Administration Support professional in Pune, India, to manage customer purchase orders, generate sales orders, and ensure compliance with trade regulations. This role involves close collaboration with Sales, Finance, and Logistics teams to ensure efficient order execution and customer satisfaction.
Responsibilities
- Review and process customer purchase orders for timely entry into ERP systems.
- Generate internal sales orders and validate commercial, technical, and financial information.
- Ensure compliance with local and international trade regulations and due diligence requirements.
- Prepare letters of credit and guarantee requests in collaboration with Finance and Sales teams.
- Process orders in line with financial and technical requirements and address discrepancies.
- Provide order acknowledgments to customers and confirm compliance with requirements.
- Obtain quotations from factories and suppliers and ensure alignment on pricing and specifications.
- Generate and issue purchase orders to factories, suppliers, and project management teams.
- Review supplier acknowledgements for pricing, delivery, quantities, and technical accuracy.
- Manage customer change orders effectively.
- Coordinate with Logistics, Order Management, and Project Management teams for customer invoicing.
- Build strong working relationships across functions for efficient order execution and customer success.
- Demonstrate leadership in Health, Safety, Security, and Environmental (HSSE) practices.
- Maintain full utilization of the Emerson Safety App and support safety improvement initiatives.
Requirements
- A bachelor's degree in Business, Commerce, Supply Chain, Operations, or a related discipline, or equivalent professional experience.
- Experience supporting order management, customer service, sales operations, or related business processes within manufacturing, industrial, OEM, Oil & Gas, valve, or similar industries.
- Proficiency with customer relationship management systems, ERP platforms, and Microsoft Office applications.
- Strong attention to detail and commitment to accuracy in a fast-paced environment.
- Excellent written and verbal communication skills in English.
- Ability to manage multiple priorities, collaborate across functions, and deliver customer-focused solutions.
- Understanding of financial controls, compliance requirements, and order processing best practices.
Desired Qualifications
- Experience working with Oracle ERP or similar enterprise resource planning systems.
- Knowledge of international logistics, Incoterms, payment terms, and regional taxation requirements.
- Experience coordinating global or cross-regional customer orders and supply chain activities.
- Familiarity with trade compliance and import/export documentation processes.
- Experience working in multinational industrial or manufacturing environments.
Benefits
- Flexible and competitive benefits designed to support physical, mental, financial, and social wellbeing.
- Medical insurance plans.
- Employee Assistance Program.
- Tuition reimbursement.
- Employee resource groups.
- Recognition programs.
- Flexible time off programs.
- Parental leave.
- Vacation and holiday benefits.
#Sales Operations#Customer Service#Order Management#Manufacturing#ERP
Company
Emerson
Job Posted
3 weeks ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Mid-Senior
Locations
Pune, India
Qualification
Bachelor
Applicants
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