Program Manager, NA QC CO, RoW GSF & Now CO
Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management
In short
As a Program Manager for Global Specialty Fulfillment Central Operations, you will lead operational excellence for North America's quick commerce business. Your role involves deep data analysis to identify and eliminate customer-impacting defects, collaborate with stakeholders to optimize processes, and reduce operational costs and quality issues.
Responsibilities
- Own operational performance metrics for the North America region.
- Conduct deep dives into data to identify trends, opportunities, and improvements.
- Identify and eliminate operational defects through root cause analysis and preventative measures.
- Partner with North American operations teams to address performance challenges and bottlenecks.
- Represent Central Operations in business stakeholder meetings for North America.
- Transform raw data into documentation, requirements, and actionable insights for process improvements.
Requirements
- 2+ years of program or project management experience.
Desired Qualifications
- Knowledge of Lean principles and DMAIC methodology.
- Experience in MS Access and SQL.
- Experience in requirement gathering and ability to write clear and detailed requirement documents.
#program management#operational excellence#quick commerce#North America
Company
Amazon
Job Posted
2 weeks ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Mid-Senior
Locations
Hyderabad, India
Applicants
Be an early applicant