Product Researcher
Marketing, Media & Creative · Marketing & Advertising · Market Research · Product Management · Technical Writing
In short
The Product Researcher will identify new product opportunities by engaging directly with tradespeople, observing workflows, and analyzing findings. This role requires leading end-to-end research projects, translating insights into actionable recommendations for cross-functional teams, and managing timelines effectively. The ideal candidate is curious, collaborative, and comfortable with ambiguity, with a strong aptitude for qualitative research and project management.
Responsibilities
- Lead end-to-end research projects supporting new product development, from planning and execution through synthesis and stakeholder alignment.
- Conduct field research, customer interviews, jobsite observations, and workflow analysis to uncover customer needs, pain points, and opportunities.
- Translate research findings into actionable recommendations that inform product, engineering, industrial design, marketing, and sales decisions.
- Partner with cross-functional teams to define research objectives, evaluate concepts, and support product development decisions.
- Design and execute qualitative and quantitative research to validate assumptions, evaluate opportunities, and guide product strategy.
- Manage research timelines, stakeholders, and deliverables to ensure projects progress efficiently and insights are delivered when needed.
- Develop and share research tools, templates, and best practices that strengthen research capabilities across the organization.
- Mentor and advise teammates and business partners on research planning, customer interviewing, field observation, research synthesis, and insight communication.
Requirements
- Bachelor’s degree in a relevant field, such as Marketing, Business, Engineering, Human Factors, Design Research, Psychology, Anthropology, Industrial Design, or a related discipline.
- Demonstrated experience conducting customer, product, user, design, market, or business research through professional experience, internships, academic projects, or equivalent applied work.
- Experience or strong aptitude for conducting qualitative research, including interviews, observation, field research, contextual inquiry, or workflow analysis.
- Strong communication skills, including the ability to ask effective questions, listen actively, synthesize information, and present findings clearly.
- Ability to translate customer needs, pain points, and observed behaviors into actionable product insights and recommendations.
- Collaborative mindset with a willingness to support team goals, build trust across functions, and contribute to shared success.
- Strong organizational and project management skills.
- Ability to travel for customer visits, field research, and jobsite observations.
- Legal authorization to work in the United States - sponsorship will not be provided for this role.
Desired Qualifications
- 3+ years of experience in product, customer, user, or design research.
- Experience working with contractors, tradespeople, technicians, or industrial customers.
- Familiarity with professional tools, construction environments, or physical product development.
- Experience supporting new product development and collaborating with product, engineering, and design teams.
Benefits
- Variety of medical insurance plans, with dental and vision coverage.
- Employee Assistance Program.
- 401(k).
- Tuition reimbursement.
- Employee resource groups.
- Recognition programs.
- Flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
#research#product development#customer engagement#field research#workflow analysis#qualitative analysis#quantitative analysis#tradespeople#product insights#stakeholder alignment#new product development#customer needs#pain points#product strategy#quality assurance
Company
Emerson
Job Posted
1 week ago
Employment Type
Full Time
WorkMode
Hybrid
Experience Level
Mid-Senior
Locations
Elyria, United States
Qualification
Bachelor, Master, Doctoral, Undergraduate, Diploma
Applicants
Be an early applicant