Product Quality & Recovery Co-Worker

Retail & Consumer Services

In short

This role involves giving products a second chance through As-Is Selling, repackaging, or spare parts management. You will present and sell these items with a strong commercial expression, always considering sustainability impacts. The position also involves representing product recovery and quality awareness within the unit and collaborating with other functions on related routines.

Responsibilities

Take necessary action on products to give them a second chance (As-Is Selling, repackaging, spare parts management).
Present and sell IKEA products in As-Is using a strong commercial expression and attractive pricing.
Consider sustainability impact when recovering products.
Represent and be an ambassador for product recovery, quality, and safety awareness.
Work closely with different functions to ensure common working routines and processes are followed for product quality, safety, and recovery.

Requirements

Experience of working in a customer- and commercial-oriented business.
Good ability to use power tools and craftsmanship in product assembly.
Creative with attention to detail.

Benefits

Wellness days
Extended health, dental, and vision coverage
RRSP with IKEA contribution matching options
Eligibility for annual IKEA bonus incentive plan
Flexible spending account
Life insurance
Merchandise and restaurant discounts
Parental leave
Bereavement leave
Employee assistance program

Skills

Customer ServiceCommercial SalesProduct AssemblyPower ToolsCraftsmanshipCreativeAttention to DetailSalesPricingSustainabilityQuality AssuranceSafety Awareness

#Sales#Customer Service#Product Recovery#Quality Control#Assembly#Sustainability#Retail

About IKEA

The IKEA vision is to create a better everyday life for the many people. Our business idea is to offer well-designed, functional and affordable, high-quality home furnishing, produced with care for people and the environment. The IKEA Brand unites more than 200.000 co-workers and hundreds of companies with different owners all over the world. It’s one brand, but it reaches millions of hearts and homes. Our value chain is unique. It includes everything from product development, design, supply, manufacture and sales – and of course it begins and ends with our customers. The IKEA retail business…

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