In short
As a Product Quality & Recovery Associate at IKEA in Stoughton, Massachusetts, you will contribute to sustainability efforts by minimizing product damages, repackaging, and selling items in "As-Is" condition. This full-time role involves supporting quality perception and promoting a positive customer experience while adhering to IKEA's culture and values.
Responsibilities
- Minimize internal damages and costs related to IKEA products.
- Give products a second chance through repackaging and assembly.
- Present IKEA products in "As-Is" condition with strong commercial expression and attractive pricing.
- Support quality work to improve customers' perception of IKEA products.
- Consider sustainability impact when recovering products.
- Contribute to an inclusive work environment embracing diversity.
Requirements
- Retail experience.
- Knowledge of how to build quality IKEA furniture.
- Knowledge of waste management and sustainability principles.
- Experience working in a customer and commercial-oriented business.
Benefits
- Generous paid time off, holiday and sick time.
- WiselyPay – get earned wages up to two days early.
- Paid parental leave (up to 16 weeks).
- KinderCare tuition discount.
- Retirement and bonus plans.
- Co-worker discount, meal deal, and referral bonus.
- Pet insurance program.
- Education assistance and learning programs.
- Safety shoe reimbursement.
- 24/7 telehealth visits.
- Dental and vision plans.
- Medical and Rx plans (must work min. 20 hrs/wk).
- A fun and inclusive work environment.
#retail#sales#sustainability#customer service
Company
IKEA
Job Posted
1 month ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Associate
Locations
Stoughton, United States
Applicants
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