Prod Compliance Sr. Associate, Global Solutions & Risk Compliance (GSRC)
Finance, Banking & Legal · Legal Services · Compliance & Regulatory
In short
Amazon's Global Solutions and Risk Compliance (GSRC) team is hiring a Senior Compliance Associate in Bengaluru, India. This role involves reviewing product information against regulations, classifying products using Amazon tools, and maintaining compliance records. The position requires strong analytical skills, proficiency in Microsoft Excel and basic SQL, and a commitment to ensuring customer safety and mitigating legal risks.
Responsibilities
- Review latest product information as per Standard Operations Procedures (SOP) and cross-check against relevant regulatory documentation.
- Classify products using various Amazon-specific tools and systems to ensure compliance with availability requirements.
- Work closely with managers and Process Experts to address deviations from SOPs and seek guidance when necessary.
- Maintain detailed records of assigned tasks and utilize standardized reports to prioritize work and meet targets.
- Identify opportunities for improvement and collaborate with partner teams to explore automation possibilities, such as using Excel queries.
- Share feedback on team SOPs to contribute to the refinement of operational processes.
- Participate in knowledge-sharing sessions and contribute expertise and learnings.
- Support peers by answering queries and providing process-level training as a mentor.
Requirements
- Ability to use Microsoft Excel tool as per role requirements (filtering and sorting in data sets, cell referencing, pivot tables, data validation, etc.)
- Basic understanding of SQL, ability to self-service defined queries and make simple changes to retrieve data from a database
- Knowledgeable in Customer Relationship Management tools, managing customer data and tracking interactions
- Attention to detail and ability to analyze and identify patterns across data sets and information
- Problem-solving skills, with the ability to find solutions through logic, intuition, creativity, and design thinking
- Commitment to investigation, research, and diving deep to seek facts
- Ability to understand, interpret, critique, analyze and communicate data
- Experience working with the MS Office suite (Microsoft Office suite) including Word, Excel, and Outlook in a professional environment
- Experience in English-language communication skills, both written and verbal
Desired Qualifications
- Knowledge of Excel at an advanced level
- Knowledge of basic SQL queries
- 2+ year work experience in Business Process Outsourcing in any of the following domains: accounting, regulatory compliance, payment processing, IT services, human resources, quality assurance
- Experience as a quality auditor in retail chain management, Fast Moving Consumer Goods company, or corporate role
- Experience with data analysis in quantitative fields and building data and decision support systems
- Bachelor's degree in Engineering, Finance, Business, Economics or other related fields
- Knowledge of consumer product compliance processes and regulations
Benefits
- Fostering an inclusive and equitable culture that empowers employees with opportunities for learning and development.
#Fulfillment & Operations Management