Prod Compliance Sr. Associate EN, Global Solutions & Risk Compliance (GSRC)
Finance, Banking & Legal · Legal Services · Compliance & Regulatory
In short
As a Senior Compliance Associate in Amazon's Global Solutions and Risk Compliance (GSRC) organization, you will review product information against regulatory documentation and classify products using Amazon-specific tools to ensure compliance. You will collaborate with managers and experts, maintain records, and identify opportunities for process improvement, potentially involving Excel automation.
Responsibilities
- Review the latest product information as per Standard Operations Procedures (SOP) and cross-check it against relevant regulatory documentation.
- Classify products using various Amazon-specific tools and systems to ensure they meet necessary compliance requirements for availability on Amazon.
- Work closely with your manager and the Process Experts to address any deviations from standard SOPs, seeking their guidance when necessary.
- Maintain detailed records of assigned tasks and utilize standardized reports to prioritize work, ensuring Quality, Productivity, and Service Level Agreement targets are met.
- Identify opportunities for improvement and collaborate with partner teams to explore ways to reduce manual effort, such as automating reports using Excel queries.
- Share feedback on the team's SOPs, contributing to the ongoing refinement of operational processes.
- Participate in knowledge-sharing sessions, contributing with expertise and learnings.
- Support peers by answering their queries and providing process-level training as a mentor.
Requirements
- Ability to use Microsoft Excel tool as per role requirements (filtering and sorting in data sets, cell referencing, pivot tables, data validation, etc.)
- Basic understanding of SQL, can self-service defined queries and make simple changes to retrieve data from a database
- Knowledgeable in Customer Relationship Management tools, managing customer data and tracking interactions
- Attention to detail and ability to analyze and identify patterns across data sets and information
- Problem-solving skills, with the ability to find solutions through logic, intuition, creativity, and design thinking
- Commitment to investigation, research, and diving deep to seek facts
- Ability to understand, interpret, critique, analyze and communicate data
- 1+ years of data-driven business operations processes experience
- Bachelor's degree
- Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications
- Experience with Excel
Desired Qualifications
- Knowledge of consumer product compliance processes and regulations
- Experience in regulatory compliance management with government agencies
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