Process Assistant, INFC Learning and Development

Logistics, Sales & Operations

In short

Amazon is seeking a Process Assistant for its INFC Learning and Development team in Kolkata, West Bengal. This role involves administrative management, job allocation, and mentoring of associates to ensure productivity, quality, and safety standards are met. The position requires 1+ years of Microsoft Office experience and a high school diploma.

Responsibilities

Administrative management of associates
Job allocation to associates
Monitoring and mentoring of associates on productivity, quality and safety
Preparing and implementing training and development plans for associates
Access Management: New hire login creation and permission management for new and existing resources
Shift Coverage: Provide shift-level coverage for training operations and administrative support
Training Progress Reporting: Track and report training progress across assigned sites
Work with and help associates, which may occasionally include safely lifting heavier items and shipments with required support
Go where value is being created in the operations which involve walking and standing

Requirements

1+ years of Microsoft Office products and applications experience
1+ years of Microsoft Office (Word, Excel, and Outlook) experience
high school diploma or equivalent
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
Work 40 hours/week, and overtime as required

Desired Qualifications

Are 21 years of age or older

Benefits

5-day work week
Inclusive culture empowers Amazonians to deliver the best results for our customers
Workplace accommodation or adjustment during the application and hiring process if you have a disability

Skills

Microsoft OfficeMicrosoft WordMicrosoft ExcelMicrosoft Outlook

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